4.9/5Review management software
Review management software with analytics and replies from a single dashboard
Reviews directly shape how customers see you and can make someone decide to buy or look elsewhere.
Multi-platform review management
Bring all your Google profiles into one dashboard
No more going one by one. From a single tool you can view and manage all your locations, without wasting time jumping between accounts or tabs.
Reply to reviews with AI
Our AI lets you customize the tone, length and language of your review replies, so every interaction reflects the identity and professionalism of your business.
Save hours every week on review replies
Reply to, remove and organize reviews in bulk. What used to take you hours now takes minutes.
Spot problems before they hurt your reputation
Get alerts and keep track of negative ratings before they damage your online image or cost you customers.
Improve your rating and attract more customers
By managing your reviews well, you raise your average rating and rank better on Google Maps. More visibility, more trust, more bookings.
Google review manager for all your listings
RepScan’s Google review manager brings the reviews from all your business profiles into one dashboard. You see new reviews for each location as soon as they arrive and reply from there, without opening each listing on Google.
All your Google listings in one dashboard
Connect the business profiles of your locations and group them by area, brand or manager. Each review appears with its listing, its rating and its status.
AI or automatic replies
The AI drafts the reply in the tone and language you choose. You can review it before publishing or turn on automatic replies. How AI replies work.
Report reviews that break Google's rules
The manager flags the reviews that can be reported, such as fake ones or those containing insults, and tracks each report until Google responds. See reporting and tracking.
Alerts and reports for each location
You get an alert when a negative review comes in and a monthly report on how each listing's rating is evolving. See the reports.
Everything review management software does
Removal and tracking of fake reviews
AI review summary
✓ A real read on emotional tone
Analyzes thousands of reviews at once and detects anger, frustration, enthusiasm or sarcasm, even when the star rating doesn't show it.
✓ Understanding the meaning behind the words
It doesn't just sort reviews into positive or negative. It interprets nuance and the context of each comment to understand what is really going on.
✓ Actionable diagnosis in seconds
Turns large volumes of reviews into a clear picture of how customers feel and which areas are shaping the perception of the business.
Reply to reviews with AI
- AI reply settings.
- Customize your communication style.
- Control length and language.
- Let it reply automatically for you.
- Define how you want your brand to sound in every reply. Our AI lets you customize the tone, length and language of your review replies, so every interaction reflects the identity and professionalism of your business.
- Choose from nine preset tones (formal, friendly, empathetic, corporate, casual, humorous, inspiring, minimalist or detailed) to match the voice of your replies to your brand's personality.
- Decide whether you prefer short, medium or long replies, and turn on automatic language detection so the AI replies naturally in the same language as the customer. You can also set a default language to keep things consistent across all your profiles.
- Turn on automatic replies and keep every review answered, even without manual intervention. The system will publish personalized replies in seconds, following the tone and rules you have defined.
Smart grouping by topic
Organize each review with tags.
✓ Group and sort reviews however you like.
✓ Define your own tags or let the AI create them for you.
✓ Service, price, waiting times, quality... to analyze patterns accurately.
Competitor tracking
✓ Direct competitor tracking
Add the profiles of other businesses and view their reviews from the same dashboard, without leaving the platform.
✓ Comparative reputation analysis
Compare ratings, review volume and trends over time to spot who is growing and why.
✓ Spotting market strengths and weaknesses
See what customers praise or criticize about other businesses in your industry, and find room for improvement or potential risks before they affect you.
Free NFC card to improve and increase your reviews
More reviews:
Studies show that minimal friction multiplies the ratings you receive by 3.Better local SEO:
More positive reviews lift your business on your Google Maps profile, attracting new customers from your area.Instant trust:
Showing that you value customer opinion strengthens your brand image
Local SEO profile audit
Smart filter for negative reviews
Monthly reports
Review management software in action
Improve your business rating
Get more reviews
Remove fake reviews
Review management software for any business
Hotels and tourism
Guest reputation on Google and TripAdvisor.
Retail and stores
Store-by-store satisfaction and benchmarking.
Ecommerce
Product and after-sales reviews in one place.
Chains and franchises
All locations from a single dashboard.
Automotive and workshops
Ratings after every service or repair.
Beauty and aesthetics
Service and results at each center or salon.
Education and academies
Students' and families' opinions of your courses.
Real estate agencies
Perception of the buying, selling or renting process.
Gyms and fitness
Member satisfaction and reasons for cancelling, caught in time.
Professional services
Opinions on advisory firms, law firms and consultancies.
The data doesn't lie. Use it to win
Spot patterns, find weaknesses and turn it all into an edge over your competitors.
Don't let fake reviews ruin your reputation
of all online reviews could be fake.
of consumers hesitate to buy when they see visible negative reviews.
don't trust a business rated below 4 stars.
positive ones are needed to offset a single negative one.
of potential customers can be driven away by just 4 negative reviews.
in annual revenue can be lost by a typical business because of a single negative review.
can be lost, on average, because of a single negative review.
a year is what negative reviews cost the retail sector in North America.
The multi-platform review management software that saves you time and protects you from negative reviews.
Built by retail experts, so you can see in the simplest way what is happening at each point of sale, take control of your reviews and improve your customers’ experience.
Watch the presentation
SaaS platform to remove fake reviews and manage Google profiles
The technology behind the review management software
Centralize all your profiles, detect what hurts you and act, with AI working in the background.
Request a demo ➜The platform can detect behavior patterns and find the reviews that harm your business, analyzing more than 20 different parameters across all your profiles.
If the software finds a legal basis to remove a review, it will do so. It checks each review against Google's policies and applicable regulations before starting the removal.
Premis Talent, Cambra de Comerç de Barcelona
Company backed by ENISA
My image appeared in a miracle pill scam. I contacted RepScan and, at last, someone acted seriously and solved the problem.
My name was linked to an investment scam with phrases I never said. I contacted RepScan and they removed everything in just two days.
I hired their services for a personal matter and RepScan acted immediately, offering a fast and effective solution.
Answers to your questions about review management and removal software.
It lets you control all your Google My Business listings from a single dashboard, detect harmful reviews, classify them, request their removal and get clear reports by area, manager or team.
It’s software that brings together the reviews of your Google business profiles in one dashboard. From there you read them, reply to them and report the ones that break the rules, instead of doing it listing by listing on Google.
Any review that breaks Google’s policies. The platform automatically identifies the ones that can be removed and lets you send unlimited requests. If you want to calculate how much your rating goes up when they are removed, you can do it in the Google review calculator.
Yes, the platform is designed for businesses with multiple listings. You can group them by area, brand, priority or any other criterion.
With a single listing and few reviews, Google is enough. With several locations or many reviews a month, the manager saves time: you see everything together, the AI prepares the replies and you get alerts and reports for each location.
Yes. You can let the AI reply on its own in the tone and language you have configured, or review each reply before publishing it.
No. You can handle everything from the dashboard itself: reviewing, selecting and requesting the removal of reviews.
It gives you full autonomy, lets you add other businesses’ listings to monitor your competitors, spot patterns with custom tags and receive alerts based on the metrics your business considers important.
The prices of each plan, with all features included, are in our online shop. For more complex structures or companies with many locations, there is an Enterprise plan with custom pricing. See prices in the shop
It depends on each case, because only reviews that break the platform policies can be removed. Before requesting removal, we check each review and tell you whether it has a chance.
Insurers, law firms, marketing agencies, car dealerships, beauty centers, gyms, academies, private hospitals, schools, hotels, retail chains, public institutions and brands with multiple locations. Any organization that depends on its online reputation and manages listings on Google.
You can book an interactive 10 to 20 minute demo with your own case, to see how the platform works, the dashboard, how reviews are removed and how the metrics, both yours and your competitors’, are displayed.
Ready to take control of your reviews?
More tools for your reviews
Guides to manage your reviews
Shall we talk about your case?
Tell us how many profiles you manage and what you need to solve. We'll prepare a demo of the platform with your data and tell you how you would use it day to day.