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Business owner protecting her Google reviews
G★★★★★4.9/5

Google review removal service

Remove Google reviews

Delete fake or defamatory reviews, opinions, profiles and photos from Google My Business and improve your online reputation

Fake Google reviewsReviews from fake profilesReviews that violate your rightsReviews with insults and defamationNegative reviews from competitorsMultiple reviews from the same person
Google Partner: trusted content removal program4.9/5 More than 12,800 clients in 65 countries. +15 years removing negative content. +100,000 contents removed, protecting the reputation of individuals and companies.

EXPERIENCE

Remove negative Google reviews and improve your business's reputation

Google Maps and Google Business Profile show ratings that can be removed if they damage your reputation without reason

96%

Success rate

+12.5K

People have removed content

+100K

Contents removed

24h

Removal time

96%

Success rate

+12k

Clients

100k

Contents removed

24h

Removal time

We can remove reviews and ratings from Google My Business and Google Maps, legally

Negative or fake Google reviews directly influence your customers’ buying decisions and your business’s reputation.

We remove the content that harms you on Google My Business and Google Maps, legally and with a high success rate:

Fake Google reviewsReviews from fake profilesReviews that violate your rightsReviews with insults and defamationNegative reviews from competitorsMultiple reviews from the same personReviews that break Google policies
Better reputationMore trustMore sales
Business owner after removing fake reviews and ratings from Google My Business and Google Maps
4,6★★★★★
Your profile rating
★★★★

Scammers! This business is a fraud.

Removed ✓

How our Google review removal service works

From the review that harms you to your rating recovered. This is how we work with the reviews on your profile: we explain how to remove Google reviews that break its policies and we handle it for you.

★★★★

We detect the reviews that harm you

We locate the fake, offensive or competitor reviews on your profile that break Google policies.

★★★★

We report them and they come down

We prepare the report with the arguments Google accepts and follow up until they are gone.

3,1
★★★★★★★★★★

Your average rating goes up

Once the unfair reviews are gone, your score recovers and your profile builds trust again.

If Google says no, we escalate

Reinforced review, legal arguments or a bulk report: a fake review can still come down.

How to remove a Google review, step by step

These are the steps to remove a Google review (negative, fake or from a competitor) from your business profile, and what we do for you when Google does not take it down first time. It works the same whether you want to delete one review or remove several at once.

Remove review now

Gather evidence about the review

To remove Google reviews you need evidence: find the review on your profile and save screenshots. Note why it breaks the policies: insults, false claims, unfair competition or someone who was never a customer.

  • Screenshot of the review and its direct link
  • Profile of the review author
  • Evidence that they were never a customer (bookings, receipts, records)
Gather evidence about the review

Report it to Google

Flag the review as inappropriate from your business profile in Google Maps or Google Business Profile. Google reviews it, but only takes down some of them.

  • In Google Maps or your Business Profile: the Report review option
  • Picking the right reason (spam, conflict of interest, offensive content) multiplies your chances of removal
Report it to Google

Escalate with legal arguments

When the standard report is not enough and the review is fake or defamatory, the case is not over yet.

  • Reinforced review with legal arguments
  • Request to Google grounded in your rights
  • Bulk report against coordinated attacks
Escalating the removal request with legal arguments

Leave it to RepScan

We analyse every review, prepare the report with the arguments Google accepts and follow up until it is gone.

  • You send us the review and we handle everything
  • Case follow-up and a reinforced request if needed
  • We let you know when it disappears from your profile
Leave it to RepScan

Prefer to skip the first three steps? We handle the whole process for you, from the report to the reinforced request, and we let you know when the review is gone.

Remove your Google reviews
Google reviews widget showing the average rating and customer reviews

Can Google reviews be removed?

Yes, if they break Google policies

Google removes reviews that break its policies (spam, fake content, offensive, conflict of interest or from competitors), but it does not take down a review just for being negative if it reflects a real experience. When a review should go and Google keeps it, the request can be reinforced with the rights it violates.

Which reviews Google removes
  • Insults, offensive language or hate speech
  • Fake content or profiles with no real activity
  • Competitor reviews or conflicts of interest
  • Spam, advertising or external links
  • Personal data or defamatory content
Which reviews it keeps
  • Negative reviews that reflect a real experience
  • Criticism of the service, the price or the attention received
  • Ratings from real customers, even harsh ones
  • Legitimate, well-founded complaints
  • Simple differences of opinion with no policy breach
Can Google My Business reviews be turned off?

There is no option to turn off reviews on your Google Business Profile: while the profile is active, anyone can leave one. What you can do is report and remove the ones that break the rules, and look after your reputation by replying to the rest.

How long does it take to remove a Google review?

A review that breaks Google policies usually disappears within a few days of the report. If the request has to be reinforced with legal arguments, it takes longer.

ReportSame day
Google review3 to 14 days
Outcome or escalationDepends on the case
Review report filed with Google the same day
Report

We file the report with Google using the arguments its policy accepts.

Google reviewing the reported review case
Google review

Reviews that clearly break its rules are usually taken down within this window.

Review removed from the profile and rating recovered
Outcome or escalation

If Google keeps it and we believe it should go, we reinforce the request with the rights the review violates.

Grow your business on Google and improve your rating

With our comprehensive Google My Business and Google Maps management service you'll get a perfect profile without doing anything:

Removal is only one step towards a better reputation. Boosting your business with positive customer reviews is the decisive one.

100% positive and real reviewsProfile monitoringAction in case of incidentsReply to reviews with AIGroup all your Google profiles in a single panelSave hours every week replying to reviews
Remove Google reviews
Business owner growing her company on Google after removing reviews

Case · Defamatory review

Removal tracking

Evidence gathered
Report sent to Google
Review removed
Business rating4,2
Removing a Google My Business profile with RepScan

Remove Google My Business profile

Sometimes the best solution to avoid problems is to remove a Google My Business profile, as it negatively affects the business's reputation.

Thanks to our technology we can do it for you. In addition, if you wish, we'll help you create a new profile with an impeccable reputation.

Remove my Google profile

Innovative technology for fast removal of fake Google reviews

RepScan's technology makes it possible to remove content on Google effectively.

Remove reviews now
It detects behaviour patterns

Our technology can detect behaviour patterns and locate the reviews that harm your business by analysing more than 20 different parameters.

With legal grounds, the review comes down

If the software finds legal grounds to remove it, it will. It cross-checks every review against Google policies and the applicable rules before starting the takedown.

RepScan's review management software dashboard: priority tasks, profiles and score

Frequently asked questions about the Google review removal service

Deleting your Google My Business profile means you lose control of your business, so someone else can take it over and even make changes.

Check our content to better understand what happens when you delete a Google My Business listing.

If you do it through our service, we make sure this doesn’t happen.

If you have any kind of problem with your reviews on Google or with your business, this service is for you.

We can manage the removal of photos, profiles or reviews as long as they have a legal basis or are fake.

With this service we can manage the removal of fake reviews or reviews that attack honor or privacy, images and Google My Business accounts.

We can also help you in cases such as changes of business, type of service or company, or changes of addresses or data. You can consult us with no obligation.

Thanks to our innovative technology, we get search engines, websites and social networks to remove the content we request.

In addition, current legislation allows us to remove certain content that violates people’s rights.

Yes, our fast removal tool allows us to remove reviews, photos and videos from all existing review sites if necessary.

Yes, with our continuous monitoring system we detect republications of previously removed content. Our system alerts to any change and proposes the best solution for each case.

Yes. Besides removal, an aspect we consider important is managing the profile to get more positive reviews and thus improve reputation and ranking on Google. Ask us with no obligation.

A review that breaks Google policies is usually reviewed within a few days of the report. When the request has to be reinforced with legal arguments the timeline is longer. There is no guaranteed time: it depends on the reason and on Google’s response.

It depends on the case: number of reviews, platform and the work involved (a standard report or a reinforced request with legal arguments). At RepScan we assess every situation before starting so you know the scope with no surprises.

Yes. Our service does not go through the courts: we get reviews taken down by reporting them and managing the case with Google, and when needed we reinforce the request with legal arguments and the rights the review violates.

A spike of negative reviews in a short time usually points to a coordinated attack. We document the pattern and report it as a block, which works better than going case by case.

A review from someone who was never a customer, a former employee for example, can break Google policies for conflict of interest, and that is a valid reason to report it.

From your Business Profile or from Google Maps you can flag it as inappropriate so Google reviews it. If it is not taken down and you believe it should be, we reinforce the request with the arguments and the rights the review violates.

A review can only be deleted by whoever wrote it or by Google. A company cannot delete someone else’s review, but it can report it when it breaks Google policies, and that is how most reviews are removed.

Tell us about your case

Write to us and we will tell you whether your review can be removed and how we would do it, with no obligation.