Frequently Asked Questions

Content removal

Is there a charge for the service?

Yes, this is a premium service.

How do you remove the video from the Internet?

Our technology locates the content and de-indexes it from Google and other search engines. The content will no longer appear to anyone searching for information about you.

In addition, it permanently removes unwanted content from the hosting website. If disposal is not possible due to legal impediment, apply alternative techniques.

Can you delete a video or photo from another Instagram profile?

Yes, our technology can remove videos and/or photos from other people’s Instagram profiles if you appear in it or any of your rights are infringed.

How does video deletion work on YouTube?

YouTube is a complex platform and works differently than Vimeo or Twitch.
The same YouTube video can be present in different regions that work differently, and behave as independent videos despite being the same content.

This is why it is necessary for our tool to make separate requirements for each video published in the different regions, if present.

In order to adapt to the client, we will only act in those places or URLs that are requested.

For example, if we have a video that has been published in Europe, North America and South America we will be able to request removal in all three regions and the cost will be per video.

Can I delete any website, news or data from the Internet?

You will only be able to remove illegal content present on other websites.

Opinions, comments or descriptions of facts in accordance with the law cannot be deleted.

What happens if you cannot delete my content?

We will refund your money. If we are unable to remove the content, we will refund the money paid. We only charge if we manage to remove the content.

Can I request the removal of content featuring my children and family members?

Yes. With the proper legal authorization you can request the deletion of the contents of your relatives.

Can you monitor that the content is not republished?

Yes, with our continuous monitoring system we detect republishing of previously deleted content. Our system alerts you of any change and proposes the best solution for each case.

My content is shared by someone else. Can you remove it from his profile?

Yes, we can remove your content if your identity is being impersonated or your image is being used for someone else’s Facebook profile.

Can you remove content from social networks such as Facebook, Instagram or Twitter?

Yes, our quick removal tool allows you to remove content from all existing social networks.

Can you remove other types of content such as images or fake news?

Yes, we can remove any type of content that is published on the Internet and that harms your rights or those of your company.

Can you remove my personal data from the Internet?

Yes, we can make you disappear from the Internet, both from search engines and from social networks and websites.

Can you remove other types of content that are being used to defame me?

Yes, we can remove any type of content that is published on the Internet that harms your rights or those of your company.

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