The fake parcel scam is a type of social engineering fraud that uses phone calls and text messages to steal personal data — and in some cases gain access to your online accounts. Fraudsters impersonate delivery companies — Amazon, DHL, FedEx, UPS or similar services — and contact victims claiming a package is waiting to be delivered, but that a few details need confirming first. If you have ever received an unexpected text or call about a parcel you were not expecting, here is what is really going on — and what to do about it.
Although the premise sounds routine, the real goal is to harvest sensitive information: your full name, home address, phone number, or even login credentials — often by tricking you into clicking a malicious link that can compromise your device or account.

