{"id":59129,"date":"2026-06-25T16:43:31","date_gmt":"2026-06-25T14:43:31","guid":{"rendered":"https:\/\/www.repscan.com\/?p=59129"},"modified":"2026-09-30T14:07:22","modified_gmt":"2026-09-30T12:07:22","slug":"eliminar-conta-aliexpress-tens-problemas","status":"publish","type":"post","link":"https:\/\/www.repscan.com\/pt-pt\/blog\/eliminar-conta-aliexpress-tens-problemas\/","title":{"rendered":"Como eliminar uma conta de AliExpress se tens problemas"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Eliminar uma conta de AliExpress \u00e9 poss\u00edvel tanto a partir do computador como da aplica\u00e7\u00e3o m\u00f3vel, e o processo demora apenas alguns minutos. Neste guia encontras os passos exatos para desativar a conta de forma permanente \u2014 e tamb\u00e9m como reativ\u00e1-la caso precises. Os teus <strong><strong>dados pessoais ficam expostos<\/strong><\/strong> sempre que usas plataformas de compras online, e saber gerir e eliminar a tua conta \u00e9 o primeiro passo para proteger a tua privacidade.<\/p>\n\n\n\n<!--more-->\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>AliExpress: como funciona e porque tantas pessoas a usam<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A AliExpress \u00e9 uma das lojas online mais importantes a n\u00edvel mundial. Esta plataforma de com\u00e9rcio eletr\u00f3nico foi <strong>fundada em 2010 por pequenas empresas chinesas e de outras partes do mundo<\/strong>, oferecendo produtos para todo o tipo de compradores internacionais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A AliExpress <strong>faz parte do grupo Alibaba<\/strong>, um cons\u00f3rcio privado chin\u00eas com 18 subsidi\u00e1rias dedicado ao com\u00e9rcio eletr\u00f3nico e \u00e0 venda por grosso. <strong>O que tornou a AliExpress famosa foi a sua pol\u00edtica de pre\u00e7os agressiva.<\/strong> Trata-se de uma plataforma com algumas das melhores ofertas de toda a internet e que, na grande maioria dos casos, oferece envio gratuito.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Na AliExpress podes encontrar uma enorme variedade de produtos \u2014 desde moda a artigos para animais de estima\u00e7\u00e3o e gadgets tecnol\u00f3gicos. Se queres comprar algo ao melhor pre\u00e7o, vale sempre a pena consultar a AliExpress.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2022\/06\/1111219_553bccf2aab994b35324afa4c4d758f3-1.jpg\" alt=\"Telem\u00f3vel com o AliExpress no ecr\u00e3 sobre a mesa de um caf\u00e9\" class=\"wp-image-28805\" style=\"aspect-ratio:16\/9;object-fit:contain\" srcset=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2022\/06\/1111219_553bccf2aab994b35324afa4c4d758f3-1.jpg 1024w, https:\/\/www.repscan.com\/wp-content\/uploads\/2022\/06\/1111219_553bccf2aab994b35324afa4c4d758f3-1-300x168.jpg 300w, https:\/\/www.repscan.com\/wp-content\/uploads\/2022\/06\/1111219_553bccf2aab994b35324afa4c4d758f3-1-768x431.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<!-- CTA INTERMEDIO POST -->\n<div style=\"background: #e5eeff !important; padding: 22px 20px !important; margin: 60px 0 !important; border-radius: 16px !important; box-sizing: border-box !important; overflow: hidden !important;\">\n  <div style=\"display: flex !important; flex-wrap: wrap !important; gap: 24px !important; align-items: stretch !important;\">\n    <div style=\"flex: 1 1 190px !important; position: relative !important; min-height: 170px !important; border-radius: 12px !important; overflow: hidden !important;\"><img decoding=\"async\" style=\"position: absolute !important; inset: 0 !important; width: 100% !important; height: 100% !important; object-fit: cover !important; display: block !important;\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/10\/mar-jufresa-repscan.webp\" alt=\"Repscan\" \/><\/div>\n    <div style=\"flex: 100 1 280px !important; display: flex !important; flex-direction: column !important; justify-content: center !important; min-width: 0 !important;\">\n      <div style=\"font-size: 26px !important; font-weight: 700 !important; line-height: 1.15 !important; margin: 0 0 12px 0 !important; color: #002068 !important;\">Os teus dados pessoais expostos ap\u00f3s comprar online?<\/div>\n      <div style=\"font-size: 15px !important; line-height: 1.35 !important; color: #1a1a1a !important; margin: 0 0 24px 0 !important;\">As tuas informa\u00e7\u00f5es pessoais podem ficar expostas na internet depois de comprares em plataformas como a AliExpress. Na RepScan detetamos e eliminamos esse conte\u00fado de forma r\u00e1pida e confidencial.<\/div>\n      <a class=\"cta-repscan-btn\" onclick=\"try{gtag('event','cta_click',{cta_dest:this.href,post_path:location.pathname});}catch(e){}try{window.dataLayer&#038;&#038;dataLayer.push({event:'cta_click',cta_dest:this.href});}catch(e){}\" style=\"display: flex !important; width: 100% !important; max-width: 100% !important; min-height: 64px !important; align-items: center !important; justify-content: center !important; text-align: center !important; background: linear-gradient(90deg,#002068 0%,#4f80ff 100%) !important; color: #fff !important; text-decoration: none !important; font-weight: 600 !important; padding: 0 20px !important; border-radius: 10px !important; font-size: 16px !important; margin: 0 !important; box-sizing: border-box !important;\" href=\"https:\/\/www.repscan.com\/es\/eshop\/\">\n        <span style=\"display: block !important; line-height: 1.2 !important; color: #fff !important;\">Contratar online agora \u2192<\/span>\n      <\/a>\n    <\/div>\n  <\/div>\n<\/div>\n<!-- FIN CTA INTERMEDIO POST -->\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Problemas mais comuns na AliExpress<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Apesar de a AliExpress ser uma plataforma bastante fi\u00e1vel e de oferecer um bom servi\u00e7o de apoio ao cliente para resolver todo o tipo de problemas, n\u00e3o est\u00e1 isenta deles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Um dos problemas mais frequentes \u00e9 o envio de <\/strong><a href=\"https:\/\/sell.aliexpress.com\/__pc\/ueai-ES.htm\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>produtos falsificados<\/strong><\/a><strong>.<\/strong> Conv\u00e9m verificar sempre com o vendedor se o artigo \u00e9 genu\u00edno, pois por vezes <strong>artigos de imita\u00e7\u00e3o s\u00e3o apresentados como aut\u00eanticos atrav\u00e9s de publicidade enganosa.<\/strong> Outro problema frequente s\u00e3o as <strong>taxas adicionais<\/strong> \u2014 o artigo pode parecer bastante barato, mas no momento de concretizar o envio os custos sobem devido a despesas de envio excessivas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os vendedores da AliExpress gerem volumes de vendas muito elevados, o que por vezes provoca erros nos n\u00fameros de envio ou situa\u00e7\u00f5es em que o teu produto chega a outra pessoa. Por fim, <strong>a comunica\u00e7\u00e3o pode tamb\u00e9m representar uma dificuldade<\/strong>: contactar um vendedor chin\u00eas que n\u00e3o fala ingl\u00eas nem portugu\u00eas complica a gest\u00e3o de reclama\u00e7\u00f5es e devolu\u00e7\u00f5es. De qualquer forma, l\u00ea sempre com aten\u00e7\u00e3o a descri\u00e7\u00e3o do produto e, sobretudo, <strong>se o pre\u00e7o for suspeito, desconfia.<\/strong><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como eliminar uma conta de AliExpress a partir do computador?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para eliminar a tua conta de AliExpress a partir do computador, abre o navegador e inicia sess\u00e3o na AliExpress da forma habitual. De seguida, <strong>acede \u00e0 sec\u00e7\u00e3o &#8220;A minha conta&#8221;<\/strong>, que se encontra no canto superior direito da p\u00e1gina, e clica em &#8220;Defini\u00e7\u00f5es da conta&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uma vez a\u00ed, o passo seguinte \u00e9 clicar em <strong>&#8220;Modificar prefer\u00eancias&#8221; na coluna esquerda da p\u00e1gina. Dentro dessa sec\u00e7\u00e3o, clica em &#8220;Modificar perfil de utilizador&#8221;<\/strong>, na \u00e1rea correspondente a &#8220;Os meus dados pessoais&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chegar\u00e1 a uma nova p\u00e1gina onde ter\u00e1s a op\u00e7\u00e3o <strong>&#8220;Deactivate Account&#8221;<\/strong>. Basta selecionar essa op\u00e7\u00e3o e, ap\u00f3s verificar mais uma vez a tua identidade, poder\u00e1s eliminar definitivamente a conta.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1023\" height=\"633\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2022\/06\/1008679_39cdd3071f140c1c654c19e35593446a.jpg\" alt=\"Lupa sobre o log\u00f3tipo do AliExpress no ecr\u00e3 de um computador\" class=\"wp-image-28807\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2022\/06\/1008679_39cdd3071f140c1c654c19e35593446a.jpg 1023w, https:\/\/www.repscan.com\/wp-content\/uploads\/2022\/06\/1008679_39cdd3071f140c1c654c19e35593446a-300x186.jpg 300w, https:\/\/www.repscan.com\/wp-content\/uploads\/2022\/06\/1008679_39cdd3071f140c1c654c19e35593446a-768x475.jpg 768w\" sizes=\"(max-width: 1023px) 100vw, 1023px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como eliminar uma conta de AliExpress a partir do dispositivo m\u00f3vel?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A partir da pr\u00f3pria aplica\u00e7\u00e3o da AliExpress, eliminar a conta \u00e9 tamb\u00e9m bastante simples. Basta entrar no teu perfil denominado <strong>&#8220;A minha AliExpress&#8221; e aceder \u00e0 op\u00e7\u00e3o de configura\u00e7\u00e3o de conta para depois escolher &#8220;Modificar perfil de utilizador&#8221;.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uma vez dentro, dever\u00e1s carregar no bot\u00e3o azul de desativar a conta, que aparece com o nome em ingl\u00eas &#8220;Deactivate Account&#8221;. Depois de carregares no bot\u00e3o, ser-te-\u00e1 pedido que confirmes as tuas credenciais e a conta ficar\u00e1 eliminada.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como reativar uma conta de AliExpress bloqueada<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Uma conta de AliExpress pode ser bloqueada por diferentes motivos<\/strong> \u2014 desde ter v\u00e1rias contas para beneficiar de cup\u00f5es, at\u00e9 registar m\u00faltiplas disputas simult\u00e2neas sem justifica\u00e7\u00e3o. Independentemente do motivo, \u00e9 poss\u00edvel reativar a conta de AliExpress de forma simples.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Na grande maioria dos casos, <strong>bastar\u00e1 entrar na tua conta e clicar no bot\u00e3o &#8220;Desbloquear conta&#8221; ou &#8220;Ativar&#8221;.<\/strong> Obviamente, s\u00f3 encontrar\u00e1s esta op\u00e7\u00e3o se a tua conta tiver sido desativada. Ao clicar nessa op\u00e7\u00e3o, ser-te-\u00e1 pedida uma valida\u00e7\u00e3o por e-mail ou SMS.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dependendo do motivo do bloqueio, poder\u00e1s ter de apresentar provas. Se for esse o caso, a AliExpress permitir-te-\u00e1 carregar os documentos necess\u00e1rios para comprovar a tua identidade. A plataforma indica-te os passos um a um e <strong>em 3 a 5 dias analisar\u00e1 os teus documentos para reativar a conta sempre que isso seja poss\u00edvel.<\/strong><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Os teus dados pessoais ap\u00f3s eliminar a conta: o que diz a lei em Portugal<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Eliminar a conta n\u00e3o significa necessariamente que todos os teus dados pessoais sejam apagados de imediato. Em Portugal, a prote\u00e7\u00e3o de dados pessoais \u00e9 regulada pelo <strong>Regulamento Geral sobre a Prote\u00e7\u00e3o de Dados (RGPD)<\/strong> e pela <strong>Lei n.\u00ba 58\/2019<\/strong>, que assegura a execu\u00e7\u00e3o do RGPD na ordem jur\u00eddica nacional. A autoridade competente para supervisionar o cumprimento destas normas \u00e9 a <strong>Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (CNPD)<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao abrigo do RGPD, tens o direito de solicitar a elimina\u00e7\u00e3o dos teus dados pessoais (direito ao esquecimento) diretamente \u00e0 AliExpress, bem como de apresentar queixa \u00e0 CNPD caso os teus direitos n\u00e3o sejam respeitados. Se souberes que os teus dados circulam noutros sites ou foram expostos sem o teu consentimento, podes recorrer a servi\u00e7os especializados de <strong>elimina\u00e7\u00e3o de dados pessoais na internet<\/strong>.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Perguntas frequentes sobre eliminar uma conta de AliExpress<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Posso eliminar a minha conta de AliExpress de forma permanente?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sim. A AliExpress permite eliminar (desativar) a conta de forma permanente tanto a partir do computador como da aplica\u00e7\u00e3o m\u00f3vel. O processo requer que verifiques a tua identidade antes de confirmar a elimina\u00e7\u00e3o. Uma vez conclu\u00eddo, a conta fica desativada e os teus dados de acesso deixam de ser v\u00e1lidos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">O que acontece aos meus dados pessoais quando elimino a conta?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A elimina\u00e7\u00e3o da conta n\u00e3o garante automaticamente o apagamento imediato de todos os dados pessoais. Em Portugal, tens o direito de solicitar \u00e0 AliExpress a elimina\u00e7\u00e3o dos teus dados ao abrigo do RGPD e da Lei n.\u00ba 58\/2019. Se n\u00e3o obtiveres resposta adequada, podes apresentar queixa \u00e0 CNPD.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Posso reativar a minha conta de AliExpress depois de a eliminar?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dependendo do motivo da desativa\u00e7\u00e3o, pode ser poss\u00edvel reativar a conta. Se a conta foi desativada por ti, o processo \u00e9 geralmente simples: basta iniciar sess\u00e3o e seguir o bot\u00e3o de reativa\u00e7\u00e3o. Se foi bloqueada pela plataforma, poder\u00e1s ter de apresentar documenta\u00e7\u00e3o para comprovar a tua identidade. A AliExpress analisa os documentos em 3 a 5 dias \u00fateis.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Porque \u00e9 que a AliExpress pode bloquear a minha conta?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Os motivos mais comuns de bloqueio incluem: ter m\u00faltiplas contas para acumular cup\u00f5es de desconto, registar disputas repetidas e injustificadas, atividade suspeita de fraude ou incumprimento dos termos e condi\u00e7\u00f5es da plataforma. Em todos os casos, a AliExpress notifica o utilizador e indica os passos para resolver a situa\u00e7\u00e3o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">O que fazer se os meus dados pessoais estiverem expostos ap\u00f3s usar a AliExpress?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Se suspeitas que os teus dados pessoais foram expostos ou partilhados sem o teu consentimento \u2014 por exemplo, ap\u00f3s uma fuga de dados ou publicidade enganosa \u2014, tens o direito de agir. Podes contactar a CNPD, exercer o direito ao esquecimento junto da plataforma ou recorrer a um servi\u00e7o especializado em <strong>elimina\u00e7\u00e3o de conte\u00fado e prote\u00e7\u00e3o de dados online<\/strong> para gerir o processo de forma r\u00e1pida e confidencial.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Posso eliminar a minha conta de AliExpress de forma permanente?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Sim. A AliExpress permite eliminar (desativar) a conta de forma permanente tanto a partir do computador como da aplica\u00e7\u00e3o m\u00f3vel. O processo requer que verifiques a tua identidade antes de confirmar a elimina\u00e7\u00e3o. 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#1a1a1a !important; margin: 0 0 24px 0 !important;\">Eliminar uma conta n\u00e3o apaga os dados que j\u00e1 circulam na internet. 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!important;\">Contratar online agora \u2192<\/span>\n      <\/a>\n    <\/div>\n  <\/div>\n<\/div>\n<!-- FIN CTA INTERMEDIO POST -->\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":29,"featured_media":11821,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[341],"tags":[],"class_list":["post-59129","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-remocao-de-conteudos","infinite-scroll-item"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como eliminar uma conta de AliExpress | RepScan | RepScan<\/title>\n<meta name=\"description\" content=\"Aprende a eliminar ou desativar a tua conta de AliExpress 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