{"id":61178,"date":"2026-09-18T10:12:35","date_gmt":"2026-09-18T08:12:35","guid":{"rendered":"https:\/\/www.repscan.com\/?page_id=61178"},"modified":"2026-09-25T12:44:08","modified_gmt":"2026-09-25T10:44:08","slug":"hoteles-y-turismo","status":"publish","type":"page","link":"https:\/\/www.repscan.com\/es\/soluciones\/hoteles-y-turismo\/","title":{"rendered":"Gesti\u00f3n de rese\u00f1as para hoteles y turismo"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"61178\" class=\"elementor elementor-61178 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-36e223c e-con-full e-flex e-con e-parent\" data-id=\"36e223c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6119ff4 elementor-widget elementor-widget-html\" data-id=\"6119ff4\" 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!important;border:1px solid #003ABD}.rhx-ctas a.rhx-b2{background:#FFFFFF;color:#0F0F0F !important;border:1px solid #0F0F0F;box-shadow:none}.rhx-ctas a.rhx-b2:hover{background:#FFFFFF;color:#0F0F0F !important;border-color:#0F0F0F;box-shadow:rgba(0,0,0,.12) 0 4px 12px}@media(max-width:760px){.rhx-ctas a.rhx-b1,.rhx-ctas a.rhx-b2{padding:14px 18px;font-size:13.5px}}<\/style><div class=\"rhx\"><div class=\"rhx-bg\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/reputacion-online-hoteles-turismo.webp\" alt=\"Recepcionista de hotel atendiendo: gesti\u00f3n de rese\u00f1as y reputaci\u00f3n online para hoteles y turismo\" fetchpriority=\"high\" width=\"1600\" height=\"1067\"><\/div><div class=\"rhx-card\"><div class=\"rhx-rate\"><span class=\"g\">G<\/span><span class=\"st\">\u2605\u2605\u2605\u2605\u2605<\/span><span>4.9\/5<\/span><\/div><h2 class=\"rhx-eye\">Reputaci\u00f3n online para hoteles y turismo<\/h2><h1>Gesti\u00f3n de rese\u00f1as para hoteles y turismo<\/h1><h2 class=\"rhx-sub\">Booking, TripAdvisor, Expedia y Google en un mismo panel. Responde a los hu\u00e9spedes en su idioma, gestiona las denuncias en cada plataforma y mant\u00e9n la nota que te da acceso a los programas preferentes de las OTAs.<\/h2><div class=\"rhx-ctas\"><a class=\"rhx-b1\" href=\"https:\/\/www.repscan.com\/es\/formulario-contacto-saas\/\">Reservar demo <span class=\"ar\">\u279c<\/span><\/a><a class=\"rhx-b2\" href=\"#sec-servicios\">Qu\u00e9 retiramos <span class=\"ar\">\u279c<\/span><\/a><\/div><div class=\"rhx-checks\"><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Booking, TripAdvisor y Google juntos<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Respuestas en el idioma del hu\u00e9sped<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Denuncia de rese\u00f1as falsas en OTAs y Google<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Comparativa entre establecimientos<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Tarjeta NFC en recepci\u00f3n y check-out<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Alerta inmediata de rese\u00f1a negativa<\/span><\/span><\/div><div class=\"rhx-foot\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/Google-partner-trusted-copywright-removal-program.webp\" alt=\"Google Partner: programa de confianza de eliminaci\u00f3n de contenido\" loading=\"lazy\"><span>4.9\/5 M\u00e1s de 12.800 clientes en 65 pa\u00edses. +15 a\u00f1os eliminando contenido que perjudica a negocios y personas.<\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4d55160 e-con-boxed e-flex e-con e-parent\" data-id=\"4d55160\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50af0cc elementor-widget elementor-widget-html\" data-id=\"50af0cc\" data-element_type=\"widget\" data-e-type=\"widget\" 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width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m9 18 6-6-6-6\"\/><\/svg><\/button><\/div><\/div><div class=\"rs-ch-track\"><a class=\"rs-ch\" href=\"#sec-incluye\" data-nav=\"sec-incluye\"><span class=\"rs-ch-num\">01<\/span><span class=\"rs-ch-tt\">Qu\u00e9 incluye<\/span><span class=\"rs-ch-dd\">C\u00f3mo trabajamos tu caso<\/span><\/a><a class=\"rs-ch\" href=\"#sec-como\" data-nav=\"sec-como\"><span class=\"rs-ch-num\">02<\/span><span class=\"rs-ch-tt\">Paso a paso<\/span><span class=\"rs-ch-dd\">Del rastreo a la retirada<\/span><\/a><a class=\"rs-ch\" href=\"#sec-servicios\" data-nav=\"sec-servicios\"><span class=\"rs-ch-num\">03<\/span><span class=\"rs-ch-tt\">Qu\u00e9 retiramos<\/span><span class=\"rs-ch-dd\">Cada tipo de contenido<\/span><\/a><a class=\"rs-ch\" href=\"#sec-situaciones\" data-nav=\"sec-situaciones\"><span class=\"rs-ch-num\">04<\/span><span 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data-id=\"e91af57\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-incluye\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be8a7ca elementor-widget elementor-widget-html\" data-id=\"be8a7ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.bpx{max-width:1216px;margin:0 auto;padding:0 20px}.bpx-in{background:#EEF3FB;border-radius:24px;padding:56px;display:grid;grid-template-columns:1fr 1fr;gap:52px;align-items:center}.bpx-l h2{font-size:30px !important;font-weight:600 !important;color:#0A0A0A;line-height:1.24;margin:0 0 14px;letter-spacing:-.01em}.bpx-l>p{font-size:16px;line-height:1.7;color:#4b515e;margin:0 0 14px}.rs-hero-checks{display:grid;grid-template-columns:1fr 1fr;gap:11px 24px;margin:20px 0 0}.rs-hchk-i{display:flex;align-items:flex-start;gap:9px;font-size:14.5px;line-height:1.4;color:#2b3038;font-weight:500}.rs-hchk-ic{flex-shrink:0;margin-top:1px}.rs-hchk-t{display:block}.rs-trio{display:flex;flex-wrap:wrap;gap:12px 26px;margin:32px 0 0}.rs-trio-i{display:inline-flex;align-items:center;gap:8px;font-size:14.5px;font-weight:500;color:#0F0F0F}.rs-trio-i svg{width:17px;height:17px;flex:0 0 auto}.bpx-btn{display:inline-flex;align-items:center;gap:8px;margin:34px 0 0;background:#003ABD;color:#fff !important;text-decoration:none;font-weight:600;font-size:15px;padding:15px 32px;border-radius:12px;box-shadow:0 8px 22px rgba(0,58,189,.20);transition:transform .25s ease}.bpx-btn:hover{transform:translateY(-2px)}.pdm{position:relative;border-radius:18px;overflow:hidden}.pdm>img{display:block;width:100%;height:auto}.pdm-card{position:absolute;left:16px;bottom:22px;width:238px;max-width:78%;background:#fff;border-radius:14px;box-shadow:0 18px 40px rgba(15,20,40,.20);padding:16px 18px 14px;animation:pdmF 6s ease-in-out infinite}.pdm-top b{font-size:21px;font-weight:600;color:#0A0A0A;line-height:1}.pdm-sub{font-size:11px;color:#8b919c;margin:5px 0 10px}.pdm-rev{border-top:1px solid #F0F1F4;padding-top:10px}.pdm-rev p{margin:0;font-size:12px;color:#9AA1AD;text-decoration:line-through;line-height:1.4}.pdm-badge{display:inline-block;margin-top:8px;font-size:10.5px;font-weight:600;color:#003ABD;background:#E4ECFB;border-radius:999px;padding:4px 10px}@keyframes pdmF{0%,100%{transform:translateY(0)}50%{transform:translateY(-8px)}}@media(prefers-reduced-motion:reduce){.pdm-card{animation:none}}@media(max-width:960px){.bpx-in{grid-template-columns:1fr;gap:30px;padding:36px 26px}.pdm-card{left:12px;bottom:14px}}@media(max-width:767px){.rs-hero-checks{grid-template-columns:1fr;gap:8px}}<\/style><div class=\"bpx\"><div class=\"bpx-in\"><div class=\"bpx-l\"><h2>Que tu nota en las OTAs refleje al hu\u00e9sped real, no lo que no depende de ti<\/h2><p>Una obra en el edificio de al lado, un vuelo que lleg\u00f3 tarde o una reserva que nunca se aloj\u00f3 pesan sobre tu nota de Booking, y esa nota decide tu posici\u00f3n en la propia OTA.<\/p><p>La plataforma re\u00fane tus fichas, te dice qu\u00e9 hacer con cada rese\u00f1a y disputa las que incumplen las normas:<\/p><div class=\"rs-hero-checks\"><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Subes la nota media con rese\u00f1as reales de hu\u00e9spedes<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Contestas en el idioma del hu\u00e9sped el mismo d\u00eda<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Retiras las rese\u00f1as improcedentes en cada plataforma<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Detectas los problemas operativos antes de que se repitan<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Comparas establecimientos con el mismo criterio<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Recuperas horas de gesti\u00f3n cada semana en recepci\u00f3n<\/span><\/span><\/div><div class=\"rs-trio\"><span class=\"rs-trio-i\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" aria-hidden=\"true\"><path d=\"M21 4h-7M10 4H3M21 12h-9M8 12H3M21 20h-5M12 20H3\"\/><circle cx=\"12\" cy=\"4\" r=\"2\"\/><circle cx=\"10\" cy=\"12\" r=\"2\"\/><circle cx=\"14\" cy=\"20\" r=\"2\"\/><\/svg><span>M\u00e1s reservas directas<\/span><\/span><span class=\"rs-trio-i\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M2 12s3.6-7 10-7 10 7 10 7-3.6 7-10 7-10-7-10-7Z\"\/><circle cx=\"12\" cy=\"12\" r=\"3\"\/><\/svg><span>Mejor nota en OTAs<\/span><\/span><span class=\"rs-trio-i\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 13c0 5-3.5 7.5-7.66 8.95a1 1 0 0 1-.67-.01C7.5 20.5 4 18 4 13V6a1 1 0 0 1 1-1c2 0 4.5-1.2 6.24-2.72a1.17 1.17 0 0 1 1.52 0C14.51 3.81 17 5 19 5a1 1 0 0 1 1 1z\"\/><\/svg><span>Menos tiempo<\/span><\/span><\/div><a class=\"bpx-btn\" href=\"https:\/\/www.repscan.com\/es\/formulario-contacto-saas\/\">Reserva una demo <span aria-hidden=\"true\">\u279c<\/span><\/a><\/div><div class=\"bpx-r\"><div class=\"pdm\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/panel-reputacion-hoteles-turismo.webp\" alt=\"Que tu nota en las OTAs refleje al hu\u00e9sped real, no lo que no depende de ti\" loading=\"lazy\" width=\"850\" height=\"1275\"><div class=\"pdm-card\"><div class=\"pdm-top\"><b>Tu hotel<\/b><\/div><div class=\"pdm-sub\">Rese\u00f1a en Booking<\/div><div class=\"pdm-rev\"><p>Puntuaci\u00f3n de una reserva que no se aloj\u00f3.<\/p><span class=\"pdm-badge\">Disputada \u2713<\/span><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b78d237 e-con-boxed e-flex e-con e-parent\" data-id=\"b78d237\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-como\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80ee43b elementor-widget elementor-widget-html\" data-id=\"80ee43b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.psx-head{max-width:1216px;margin:0 auto 18px;display:flex;justify-content:space-between;align-items:center;gap:24px;flex-wrap:wrap}.psx-head h2{margin:0}.psx-lead{max-width:1216px;margin:0 0 62px;font-size:16.5px;line-height:1.7;color:#5B616E;max-width:78ch}.psx-hbtn{display:inline-block;background:#003ABD;color:#fff !important;font-weight:600;font-size:15px;padding:14px 30px;border-radius:10px;text-decoration:none;transition:transform .25s cubic-bezier(.22,.61,.36,1),box-shadow .25s ease}.psx-hbtn:hover{transform:translateY(-2px);box-shadow:0 10px 22px rgba(0,58,189,.22)}.psx-hbtn .ar{display:inline-block;margin-left:8px;transition:transform .25s cubic-bezier(.22,.61,.36,1)}.psx-hbtn:hover .ar{transform:translateX(5px)}.psx{max-width:1216px;margin:0 auto;display:grid;grid-template-columns:1fr 818px;gap:48px;align-items:start}.psx-step{min-height:74vh;display:flex;flex-direction:column;justify-content:center}.psx-num{display:flex;align-items:center;gap:9px;font-size:14px;font-weight:600;letter-spacing:.08em;color:#5B616E;margin-bottom:16px}.psx-num::before{content:\"\";width:8px;height:8px;border-radius:50%;background:#003ABD;flex:0 0 auto}.psx-step h3{font-size:26px;font-weight:600;color:#0A0A0A;margin:0 0 14px;line-height:1.25}.psx-step p{font-size:16px;line-height:1.7;color:#5B616E;margin:0;max-width:42ch}.psx-step ul{margin:14px 0 0;padding:0;list-style:none;max-width:42ch}.psx-step li{position:relative;padding-left:18px;font-size:15px;line-height:1.6;color:#5B616E;margin-bottom:7px}.psx-step li::before{content:\"\";position:absolute;left:0;top:9px;width:5px;height:5px;border-radius:999px;background:#C3C7D2}.psx-imm{display:none}.psx-media{position:sticky;top:calc(50vh - 307px)}.psx-frame{position:relative;aspect-ratio:818\/614;border-radius:24px;overflow:hidden;background:#F3F4F7}.psx-im{position:absolute;inset:0;width:100%;height:auto;aspect-ratio:818\/614;object-fit:cover;opacity:0;translate:0 18px;transition:opacity .5s ease,translate .65s cubic-bezier(.22,.61,.36,1)}.psx-im.on{opacity:1;translate:0 0}html:not(.psxa) .psx-im:first-child{opacity:1;translate:0 0}.psx-cta{background-color:#22307d;max-width:1216px;margin:96px auto 0;display:grid;grid-template-columns:1fr auto;gap:48px;align-items:center;background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/fondo-cta-azul-oscuro-grano.webp);background-size:cover;background-position:center;border-radius:24px;padding:56px}.psx-cta-p{font-size:17px;line-height:1.65;color:#fff;margin:0;max-width:52ch}.psx-cta > a.psx-btn{display:inline-block;background:#fff;color:#0A0A0A !important;font-weight:600;font-size:15px;padding:15px 32px;border-radius:10px;text-decoration:none;white-space:nowrap;box-shadow:0 8px 22px rgba(8,20,60,.28);transition:transform .25s cubic-bezier(.22,.61,.36,1)}.psx-cta > a.psx-btn:hover{transform:translateY(-2px)}@media(max-width:1260px) and (min-width:901px){.psx{grid-template-columns:1fr 1.7fr;gap:44px}}@media(max-width:900px){.psx{grid-template-columns:1fr;gap:0}.psx-media{display:none}.psx-step{min-height:0;padding:30px 0;justify-content:flex-start}.psx-step h3{font-size:22px}.psx-imm{display:block;width:100%;aspect-ratio:818\/614;object-fit:cover;border-radius:16px;margin:4px 0 16px}.psx-cta{background-color:#22307d;grid-template-columns:1fr;gap:18px;margin-top:44px;padding:32px 24px}.psx-head{margin-bottom:12px}.psx-lead{margin:0 0 22px}}<\/style><div class=\"psx-head\"><h2>C\u00f3mo encaja en el d\u00eda a d\u00eda de un hotel<\/h2><\/div><p class=\"psx-lead\">Gestionar las rese\u00f1as de un hotel empieza por tener Booking, TripAdvisor, Expedia y Google en un sitio y saber cu\u00e1l responder, cu\u00e1l disputar y en qu\u00e9 idioma. As\u00ed encaja en la operativa del hotel.<\/p><div class=\"psx\"><div class=\"psx-steps\"><div class=\"psx-step\" data-ps=\"0\"><span class=\"psx-num\">01<\/span><h3>Todas tus fichas en un panel: Booking, Expedia, TripAdvisor y Google<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-hoteles-1.webp\" alt=\"Recepci\u00f3n de hotel atendiendo a unos hu\u00e9spedes: gesti\u00f3n de rese\u00f1as para hoteles y turismo\" loading=\"lazy\"><p>Dejas de entrar en cuatro paneles distintos con cuatro contrase\u00f1as para descubrir semanas despu\u00e9s que hay rese\u00f1as sin responder en Expedia. Todo llega al mismo sitio, con el estado de cada denuncia y los borradores de respuesta pendientes.<\/p><\/div><div class=\"psx-step\" data-ps=\"1\"><span class=\"psx-num\">02<\/span><h3>La respuesta llega en el idioma del hu\u00e9sped<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/analisis-resenas-resumen-ia-repscan.webp\" alt=\"Resumen de rese\u00f1as con IA\" loading=\"lazy\"><p>Si la rese\u00f1a est\u00e1 en alem\u00e1n, la respuesta sale en alem\u00e1n. Si est\u00e1 en japon\u00e9s, en japon\u00e9s. La velocidad y el idioma de la respuesta son se\u00f1ales que miden las OTAs y que ven los siguientes visitantes de la ficha.<\/p><\/div><div class=\"psx-step\" data-ps=\"2\"><span class=\"psx-num\">03<\/span><h3>Cada director de hotel ve su establecimiento, la direcci\u00f3n ve el conjunto<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-hoteles-3.webp\" alt=\"Recepcionista de hotel gestionando reservas: gesti\u00f3n de rese\u00f1as para hoteles y turismo\" loading=\"lazy\"><p>En cadenas y grupos, cada responsable de hotel recibe las rese\u00f1as de su establecimiento. La direcci\u00f3n compara los hoteles entre s\u00ed y ve cu\u00e1les mejoran sin pedir capturas de pantalla a nadie.<\/p><\/div><div class=\"psx-step\" data-ps=\"3\"><span class=\"psx-num\">04<\/span><h3>Las rese\u00f1as denunciables se detectan solas<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-hoteles-4.webp\" alt=\"Mostrador de recepci\u00f3n de un hotel: gesti\u00f3n de rese\u00f1as para hoteles y turismo\" loading=\"lazy\"><p>El sistema identifica los patrones que cada plataforma considera motivo de retirada: quien no se aloj\u00f3, la reserva cancelada, el perfil reci\u00e9n creado, la amenaza antes de publicar la valoraci\u00f3n. Lo que funciona en Google no siempre funciona en Booking, y el argumento se adapta a cada canal.<\/p><\/div><div class=\"psx-step\" data-ps=\"4\"><span class=\"psx-num\">05<\/span><h3>Sabes qu\u00e9 se repite en las quejas de cada hotel<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/dashboard-software-gestion-resenas-repscan.webp\" alt=\"Panel con las rese\u00f1as de todas las plataformas\" loading=\"lazy\"><p>Si en un establecimiento concreto las menciones a la limpieza suben en agosto, hay algo que revisar. Si el check-in tarda demasiado seg\u00fan las rese\u00f1as y el equipo lo ve en el informe mensual, es una conversaci\u00f3n diferente a recibirlo como queja verbal.<\/p><\/div><\/div><div class=\"psx-media\"><div class=\"psx-frame\"><img decoding=\"async\" class=\"psx-im on\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-hoteles-1.webp\" alt=\"Recepci\u00f3n de hotel atendiendo a unos hu\u00e9spedes: gesti\u00f3n de rese\u00f1as para hoteles y turismo\" loading=\"lazy\"><img decoding=\"async\" class=\"psx-im\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/analisis-resenas-resumen-ia-repscan.webp\" alt=\"Resumen de rese\u00f1as con IA\" loading=\"lazy\"><img decoding=\"async\" class=\"psx-im\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-hoteles-3.webp\" alt=\"Recepcionista de hotel gestionando reservas: gesti\u00f3n de rese\u00f1as para hoteles y turismo\" loading=\"lazy\"><img decoding=\"async\" class=\"psx-im\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-hoteles-4.webp\" alt=\"Mostrador de recepci\u00f3n de un hotel: gesti\u00f3n de rese\u00f1as para hoteles y turismo\" loading=\"lazy\"><img decoding=\"async\" class=\"psx-im\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/dashboard-software-gestion-resenas-repscan.webp\" alt=\"Panel con las rese\u00f1as de todas las plataformas\" loading=\"lazy\"><\/div><\/div><\/div><div class=\"psx-cta\"><p class=\"psx-cta-p\">\u00bfPrefieres que lo llevemos contigo? Centralizamos tus OTAs y Google, respondemos en el idioma del hu\u00e9sped y disputamos las rese\u00f1as que incumplen las normas.<\/p><a class=\"psx-btn\" href=\"https:\/\/www.repscan.com\/es\/formulario-contacto-saas\/\">Reserva una demo<\/a><\/div><script>(function(){var d=document,h=d.documentElement;try{\nif(!('IntersectionObserver' in window))return;\nif(window.matchMedia&&window.matchMedia('(prefers-reduced-motion: reduce)').matches)return;\nif(window.matchMedia&&window.matchMedia('(max-width: 900px)').matches)return;\nh.classList.add('psxa');\nvar steps=d.querySelectorAll('.psx-step'),ims=d.querySelectorAll('.psx-im');\nfunction act(i){ims.forEach(function(im,k){im.classList.toggle('on',k===i);});}\nact(0);\nvar io=new IntersectionObserver(function(es){es.forEach(function(e){\nif(e.isIntersecting){act(parseInt(e.target.getAttribute('data-ps'),10)||0);}});},\n{rootMargin:'-48% 0px -48% 0px',threshold:0});\nsteps.forEach(function(s){io.observe(s);});\n}catch(e){h.classList.remove('psxa');}})();<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-fd07432 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd07432\" data-element_type=\"section\" data-e-type=\"section\" id=\"sec-servicios\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2502cb5\" data-id=\"2502cb5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed7d5a8 elementor-widget elementor-widget-html\" data-id=\"ed7d5a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.hsf{padding:0 20px;}.hsf-in{max-width:1216px;margin:0 auto;}.hsf-h{font-size:30px !important;font-weight:500 !important;line-height:1.24;color:#0A0A0A;margin:0 0 12px;}.hsf-s{font-size:16.5px;line-height:1.68;color:#5B616E;margin:0 0 34px;max-width:76ch;}.hsf-pie{font-size:15px;line-height:1.7;color:#5B616E;margin:30px 0 0;}.hsf-pie a{color:#003ABD;text-decoration:none;font-weight:500;}.rs-fc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:24px;width:100%;align-items:stretch;}.rs-fc{display:flex;flex-direction:column;background:#FFFFFF;border:1px solid #E8E8ED;border-radius:20px;padding:24px;transition:transform .32s cubic-bezier(.2,.6,.2,1),box-shadow .32s ease,border-color .32s ease;}.rs-fc:hover{transform:translateY(-3px);border-color:#D6D6DB;box-shadow:rgba(16,24,64,.10) 0 14px 30px;}.rs-fc-im{overflow:hidden;border-radius:12px;margin-bottom:14px;}.rs-fc-im img{width:100%;height:190px;object-fit:cover;border-radius:12px;display:block;transition:transform .6s cubic-bezier(.2,.6,.2,1);}.rs-fc:hover .rs-fc-im img{transform:scale(1.04);}.rs-fc-lab{font-size:13px;color:#5f6672;font-weight:500;margin-bottom:6px;letter-spacing:.2px;}.rs-fc-t{font-size:21px;font-weight:600;color:#0A0A0A;margin:0 0 10px;line-height:1.22;}.rs-fc-d{font-size:15px;color:#5B616E;line-height:1.55;position:relative;}.rs-fc-d div{margin:0 0 8px;}.rs-fc-d div:last-child{margin-bottom:0;}.rs-fc-foot{display:flex;align-items:center;gap:14px;margin-top:auto;padding-top:14px;}.rs-fc-foot a.rs-fc-btn{margin:0 0 0 auto !important;}a.rs-fc-btn{display:inline-flex !important;align-items:center;gap:6px;align-self:flex-start;width:-moz-fit-content;width:fit-content;background:#FFFFFF !important;color:#0F0F0F !important;border:1px solid #0F0F0F !important;border-radius:10px !important;padding:9px 16px !important;font-size:13.5px !important;font-weight:600 !important;line-height:1 !important;text-decoration:none !important;transition:background-color .25s ease,box-shadow .25s ease !important;}a.rs-fc-btn:hover{background:#0F0F0F !important;color:#FFFFFF !important;box-shadow:rgba(0,0,0,.14) 0 4px 12px !important;}.rs-fc-ext{font-size:15px;line-height:1;}@media(max-width:1100px){.rs-fc-grid{grid-template-columns:repeat(2,1fr);}}@media(max-width:760px){.hsf{padding:0 16px;}.hsf-h{font-size:26px !important;}.rs-fc-grid{grid-template-columns:1fr;gap:16px;}.rs-fc-im img{height:170px;}}.hsf-eye{font-size:12.5px;font-weight:600;letter-spacing:1.4px;color:#8A90A0;margin:0 0 12px;}.hsf-lead{font-size:17px;line-height:1.7;color:#4b515e;margin:0 0 34px;max-width:78ch;}.hsf-h3{font-size:22px !important;font-weight:600;color:#0A0A0A;line-height:1.3;margin:0 0 8px;}@media(max-width:760px){.hsf-lead{font-size:16px;margin-bottom:26px;}.hsf-h3{font-size:20px !important;}}.hsf-top{display:grid;grid-template-columns:1fr auto;gap:36px;align-items:end;margin:0 0 34px;}.hsf-top .hsf-h{margin:0 0 10px;}.hsf-top p{font-size:16.5px;line-height:1.68;color:#5B616E;margin:0;max-width:64ch;}.hsf-btn{display:inline-flex;align-items:center;gap:8px;background:#003ABD;color:#fff !important;text-decoration:none;font-weight:600;font-size:15px;padding:14px 28px;border-radius:12px;white-space:nowrap;transition:transform .25s cubic-bezier(.22,.61,.36,1);}.hsf-btn:hover{transform:translateY(-2px);}@media(max-width:900px){.hsf-top{grid-template-columns:1fr;gap:20px;align-items:start;margin-bottom:26px;}}<\/style><div class=\"hsf\"><div class=\"hsf-in\"><div class=\"hsf-top\"><div><h2 class=\"hsf-h\">Todo lo que hace la plataforma por tu hotel<\/h2><p>Booking, TripAdvisor, Expedia y Google en un panel: responder en el idioma del hu\u00e9sped, disputar, medir y conseguir m\u00e1s rese\u00f1as, cada cosa con su herramienta.<\/p><\/div><\/div><div class=\"rs-fc-grid\"><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/eliminar-borrar-resenas-falsas-saas.webp\" alt=\"Denuncia de rese\u00f1as falsas en hoteles y OTAs\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Denuncias<\/div><h3 class=\"rs-fc-t\">Denuncia de rese\u00f1as falsas en Booking, TripAdvisor y Google<\/h3><div class=\"rs-fc-d\"><div>Cada plataforma tiene sus propios criterios para retirar una rese\u00f1a y sus propios formularios de disputa. Lo que prospera en Google no siempre funciona en Booking, y presentar el mismo argumento gen\u00e9rico en todos los canales suele dar malos resultados.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/servicio-eliminacion-resenas-google\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/responde-resenas-con-ia.webp\" alt=\"Responder rese\u00f1as de hotel en el idioma del hu\u00e9sped con IA\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Respuestas<\/div><h3 class=\"rs-fc-t\">Responde a cada hu\u00e9sped en su idioma, el mismo d\u00eda<\/h3><div class=\"rs-fc-d\"><div>Una rese\u00f1a sin respuesta en una OTA pesa mucho: quien visita la ficha ve que nadie del hotel se molest\u00f3 en contestar. Responder en diez idiomas diferentes, con coherencia y sin retrasos, no es algo que se pueda hacer manualmente en el d\u00eda a d\u00eda.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/responder-resenas-ia\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/agrupacion-inteligente-resenas-tematicas.webp\" alt=\"Agrupaci\u00f3n de rese\u00f1as por temas en hoteles: recepci\u00f3n, limpieza, desayuno\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Diagn\u00f3stico<\/div><h3 class=\"rs-fc-t\">Qu\u00e9 se repite en las quejas: recepci\u00f3n, limpieza, desayuno, check-in<\/h3><div class=\"rs-fc-d\"><div>Leer las rese\u00f1as una a una no te dice nada sobre el conjunto. Verlas agrupadas por tema s\u00ed: cu\u00e1ntas mencionan el check-in, cu\u00e1ntas la limpieza, cu\u00e1ntas el desayuno, y c\u00f3mo evolucionan esos temas mes a mes.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/analisis-sentimiento-resenas\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/tarjeta-nfc-resenas-google.webp\" alt=\"Tarjeta NFC para pedir rese\u00f1as en hoteles durante el check-out\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">M\u00e1s rese\u00f1as<\/div><h3 class=\"rs-fc-t\">Pide la rese\u00f1a en el momento del check-out<\/h3><div class=\"rs-fc-d\"><div>El hu\u00e9sped satisfecho se va al aeropuerto sin escribir nada. El que tuvo un problema lo escribe desde la sala de embarque. Ese desequilibrio es el que mantiene la nota por debajo de lo que refleja la experiencia real de la mayor\u00eda de los hu\u00e9spedes.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/tarjeta-nfc-resenas-google-maps\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/seguimiento-competidores-resenas.webp\" alt=\"Comparativa de rese\u00f1as con hoteles de la misma zona\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Competencia<\/div><h3 class=\"rs-fc-t\">Tu nota frente a la de los hoteles de tu zona<\/h3><div class=\"rs-fc-d\"><div>En una OTA la nota no es un n\u00famero absoluto: es una posici\u00f3n. Un 8,4 en Booking puede ser bueno en una ciudad de playa y quedar por debajo de la media en un destino de negocio donde todos rondan el 8,8.<\/div><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/Informes-mensuales-resenas-v2.webp\" alt=\"Informes mensuales de rese\u00f1as para cadenas y grupos hoteleros\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Informes<\/div><h3 class=\"rs-fc-t\">Informe mensual por establecimiento y por director<\/h3><div class=\"rs-fc-d\"><div>Si gestionas m\u00e1s de un hotel, comparar sin abrir varias pesta\u00f1as es lo que diferencia una reuni\u00f3n \u00fatil de una en la que cada director llega con su impresi\u00f3n personal. El informe mensual consolida la nota media, el volumen de rese\u00f1as nuevas, los temas que m\u00e1s se repiten y las denuncias presentadas.<\/div><\/div><\/article><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a230959 e-con-boxed e-flex e-con e-parent\" data-id=\"a230959\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-situaciones\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7732bae elementor-widget elementor-widget-html\" data-id=\"7732bae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.sitx{max-width:1160px;margin:0 auto;padding:16px 20px;text-align:center}.sitx-h{font-size:34px !important;font-weight:600 !important;color:#0A0A0A;margin:0 0 10px;letter-spacing:-.02em;line-height:1.15}.sitx-s{font-size:16.5px;line-height:1.6;color:#5B616E;margin:0 auto 30px;max-width:60ch}.sitx-w input{position:absolute;opacity:0;pointer-events:none}.sitx-tabs{display:inline-flex;flex-wrap:wrap;justify-content:center;gap:8px;background:#fff;border:1px solid #E7E8EE;border-radius:999px;padding:9px;margin:0 0 40px;box-shadow:0 2px 12px rgba(16,24,40,.05)}.sitx-lab{cursor:pointer;display:inline-flex;align-items:center;gap:8px;padding:15px 26px;border-radius:999px;font-size:14.5px;font-weight:600;color:#3a3a5c;background:#EEF0FB;transition:background .2s ease,color .2s ease}.sitx-lab svg{width:16px;height:16px;flex:0 0 auto}.sitx-lab:hover{background:#E4E7F8}.sitx-p{display:none;grid-template-columns:1fr 1.02fr;gap:52px;align-items:center;text-align:left}.sitx-im{margin:0;border-radius:20px;overflow:hidden}.sitx-im img{width:100%;height:100%;min-height:360px;max-height:440px;object-fit:cover;display:block}.sitx-bd h3{font-size:25px;font-weight:600;color:#0A0A0A;margin:0 0 16px;line-height:1.25}.sitx-bd p{font-size:15.5px;line-height:1.7;color:#5B616E;margin:0 0 20px}.sitx-link{display:inline-flex;align-items:center;gap:7px;color:#003ABD;text-decoration:none;font-size:15px;font-weight:600}.sitx-link:hover{text-decoration:underline}#sitb50b0-0:checked ~ .sitx-panels .sitx-p:nth-child(1){display:grid}#sitb50b0-0:checked ~ .sitx-tabs label[for=\"sitb50b0-0\"]{background:#0A0A0A;color:#fff}#sitb50b0-1:checked ~ .sitx-panels .sitx-p:nth-child(2){display:grid}#sitb50b0-1:checked ~ .sitx-tabs label[for=\"sitb50b0-1\"]{background:#0A0A0A;color:#fff}#sitb50b0-2:checked ~ .sitx-panels .sitx-p:nth-child(3){display:grid}#sitb50b0-2:checked ~ .sitx-tabs label[for=\"sitb50b0-2\"]{background:#0A0A0A;color:#fff}#sitb50b0-3:checked ~ .sitx-panels .sitx-p:nth-child(4){display:grid}#sitb50b0-3:checked ~ .sitx-tabs label[for=\"sitb50b0-3\"]{background:#0A0A0A;color:#fff}@media(max-width:820px){.sitx-p{grid-template-columns:1fr;gap:24px}.sitx-im img{min-height:220px}.sitx-h{font-size:26px !important}}<\/style><div class=\"sitx\"><h2 class=\"sitx-h\">\u00bfQu\u00e9 rese\u00f1a de tu hotel te ha llegado?<\/h2><p class=\"sitx-s\">Estas son las que m\u00e1s nos llegan de hoteles y alojamientos. Elige la tuya y te contamos qu\u00e9 se puede hacer.<\/p><div class=\"sitx-w\"><input type=\"radio\" name=\"sitb50b0\" id=\"sitb50b0-0\" checked><input type=\"radio\" name=\"sitb50b0\" id=\"sitb50b0-1\"><input type=\"radio\" name=\"sitb50b0\" id=\"sitb50b0-2\"><input type=\"radio\" name=\"sitb50b0\" id=\"sitb50b0-3\"><div class=\"sitx-tabs\"><label for=\"sitb50b0-0\" class=\"sitx-lab\">De quien no se aloj\u00f3<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/label><label for=\"sitb50b0-1\" class=\"sitx-lab\">Extorsi\u00f3n por retirarla<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><line x1=\"17\" x2=\"22\" y1=\"8\" y2=\"13\"\/><line x1=\"22\" x2=\"17\" y1=\"8\" y2=\"13\"\/><\/svg><\/label><label for=\"sitb50b0-2\" class=\"sitx-lab\">Por algo ajeno al hotel<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 22h16a2 2 0 0 0 2-2V4a2 2 0 0 0-2-2H8a2 2 0 0 0-2 2v16a2 2 0 0 1-4 0v-9c0-1.1.9-2 2-2h2\"\/><path d=\"M18 14h-8M15 18h-5M18 6h-8v4h8V6Z\"\/><\/svg><\/label><label for=\"sitb50b0-3\" class=\"sitx-lab\">En otro idioma<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\/><circle cx=\"9\" cy=\"9\" r=\"2\"\/><path d=\"m21 15-3.09-3.09a2 2 0 0 0-2.82 0L6 21\"\/><\/svg><\/label><\/div><div class=\"sitx-panels\"><div class=\"sitx-p\"><span class=\"sitx-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/eliminar-borrar-resenas-falsas-saas.webp\" alt=\"De quien no se aloj\u00f3\" loading=\"lazy\"><\/span><div class=\"sitx-bd\"><h3>La rese\u00f1a es de alguien que no lleg\u00f3 a alojarse<\/h3><p>La reserva cancelada, el no-show o el cliente que confunde el hotel con otro de la cadena generan rese\u00f1as que no describen una estancia real. El proceso de denuncia requiere demostrar que no hay registro de ese hu\u00e9sped en las fechas indicadas, y los argumentos var\u00edan seg\u00fan si la rese\u00f1a est\u00e1 en Google, en Booking o en TripAdvisor.<\/p><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/servicio-eliminacion-resenas-google\/\">Ver c\u00f3mo lo resolvemos <span aria-hidden=\"true\">\u2192<\/span><\/a><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/eliminar-resenas-tripadvisor\/\" style=\"margin-left:22px\">Eliminar rese\u00f1as de Tripadvisor <span aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><div class=\"sitx-p\"><span class=\"sitx-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/eliminar-borrar-resenas-falsas-saas.webp\" alt=\"Extorsi\u00f3n por retirarla\" loading=\"lazy\"><\/span><div class=\"sitx-bd\"><h3>Un hu\u00e9sped amenaza con puntuar mal si no recibe una compensaci\u00f3n<\/h3><p>La rese\u00f1a extorsiva es m\u00e1s frecuente en hoteles que en casi cualquier otro sector, y est\u00e1 prohibida por las pol\u00edticas de Google y de las principales OTAs. Si hay documentaci\u00f3n del mensaje en que se condiciona la valoraci\u00f3n a una compensaci\u00f3n, ese es el argumento de la denuncia. Ceder a la presi\u00f3n suele atraer m\u00e1s solicitudes del mismo tipo.<\/p><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/servicio-eliminacion-resenas-google\/\">Ver c\u00f3mo lo resolvemos <span aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><div class=\"sitx-p\"><span class=\"sitx-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/responde-resenas-con-ia.webp\" alt=\"Por algo ajeno al hotel\" loading=\"lazy\"><\/span><div class=\"sitx-bd\"><h3>La rese\u00f1a habla de la obra del vecino, el mal tiempo o el vuelo que lleg\u00f3 tarde<\/h3><p>Es uno de los casos m\u00e1s recurrentes en hoteles de ciudad y destinos tur\u00edsticos. Cuando la queja no describe nada que dependa del establecimiento, existe base para solicitar la retirada por no reflejar la experiencia real del alojamiento. Mientras se gestiona la denuncia, una respuesta bien redactada sit\u00faa la queja en su contexto para los siguientes visitantes de la ficha.<\/p><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/responder-resenas-ia\/\">Ver c\u00f3mo lo resolvemos <span aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><div class=\"sitx-p\"><span class=\"sitx-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/responde-resenas-con-ia.webp\" alt=\"En otro idioma\" loading=\"lazy\"><\/span><div class=\"sitx-bd\"><h3>La rese\u00f1a est\u00e1 en alem\u00e1n, en japon\u00e9s o en \u00e1rabe y nadie del equipo la lee<\/h3><p>Dejar una rese\u00f1a sin contestar porque est\u00e1 en un idioma que no controla nadie del equipo es el error m\u00e1s visible en una ficha de hotel. Las OTAs miden la tasa y la velocidad de respuesta como se\u00f1al de calidad, y el siguiente visitante ve si hay alguien al otro lado. La respuesta se genera en el mismo idioma de la rese\u00f1a, con el tono que has definido para el establecimiento.<\/p><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/responder-resenas-ia\/\">Ver c\u00f3mo lo resolvemos <span aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-470839d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"470839d\" data-element_type=\"section\" data-e-type=\"section\" id=\"sec-opiniones\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b865ae\" data-id=\"7b865ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-761345f elementor-widget elementor-widget-html\" data-id=\"761345f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.soc{max-width:1216px;margin:0 auto;padding:72px 0 8px;background-image:linear-gradient(#ECEDF0,#ECEDF0);background-repeat:no-repeat;background-size:100% 1px;background-position:top center}.soc-grid{display:grid;grid-template-columns:1fr 392px;gap:64px;align-items:start}.soc-lab{display:block;font-size:12.5px;font-weight:600;letter-spacing:.08em;text-transform:none;color:#8A90A0;margin:0 0 18px}.soc-logos{display:flex;flex-wrap:wrap;align-items:center;gap:16px 34px;margin-bottom:26px}.soc-logos img{filter:grayscale(1);opacity:.55;transition:opacity .25s ease,filter .25s ease}.soc-logos img:hover{filter:grayscale(0);opacity:1}.soc-aw{display:flex;flex-wrap:wrap;align-items:center;gap:12px 26px;padding-top:22px;border-top:1px solid #F1F2F5}.soc-aw span{display:flex;align-items:center;gap:9px;font-size:14px;color:#3F4552}.soc-aw img{height:24px;width:auto;opacity:.75}.soc-more{display:inline-block;margin-top:20px;font-size:14.5px;font-weight:600;color:#003ABD;text-decoration:underline;text-underline-offset:3px}.soc-rev{border:1px solid #E8E8ED;border-radius:18px;padding:8px 10px;background:#fff;overflow:hidden}.soc-rev .elfsight-app-b0a4d13d-46f5-4917-8212-f2200340bd60{max-height:330px;overflow:hidden}@media(max-width:900px){.soc{padding-top:44px}.soc-grid{grid-template-columns:1fr;gap:30px}.soc-logos{gap:14px 24px;margin-bottom:20px}.soc-logos img{height:15px !important}.soc-aw{gap:10px 18px}}.soc-cases{display:grid;grid-template-columns:repeat(3,1fr);gap:30px;margin:30px 0 0;padding-top:26px;border-top:1px solid #F1F2F5}.soc-case{margin:0;display:flex;flex-direction:column;gap:12px}.soc-case img{width:46px;height:46px;border-radius:999px;object-fit:cover;background:#F1F3F7}.soc-case blockquote{margin:0;font-size:14.5px;line-height:1.6;color:#3F4552;font-style:italic}.soc-case blockquote::before{content:\"\\201C\"}.soc-case blockquote::after{content:\"\\201D\"}.soc-case figcaption{display:flex;flex-direction:column;gap:2px}.soc-case figcaption b{font-size:14px;font-weight:600;color:#0A0A0A}.soc-case figcaption span{font-size:13px;color:#8A90A0}.soc-org{display:flex;align-items:center;gap:22px;margin-top:22px;padding-top:20px;border-top:1px solid #F1F2F5}.soc-org b{font-size:13px;font-weight:600;color:#8A90A0;margin-right:2px}.soc-org img{height:26px;width:auto;opacity:.8;filter:grayscale(1)}@media(max-width:900px){.soc-cases{grid-template-columns:1fr;gap:22px;margin-top:22px}.soc-case{flex-direction:row;align-items:flex-start;gap:12px}.soc-case img{flex:0 0 auto}.soc-org{flex-wrap:wrap;gap:14px}}<\/style><div class=\"soc\"><div class=\"soc-grid\"><div class=\"soc-l\"><span class=\"soc-lab\">Han hablado de nosotros<\/span><div class=\"soc-logos\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/el-pais.webp\" alt=\"El Pa\u00eds\" width=\"49\" height=\"20\" decoding=\"async\" style=\"height:20px;width:49px;display:block\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/lavanguardia.png\" alt=\"La Vanguardia\" width=\"78\" height=\"17\" decoding=\"async\" style=\"height:17px;width:78px;display:block\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/forbes-logo-1.webp\" alt=\"Forbes\" width=\"60\" height=\"15\" decoding=\"async\" style=\"height:15px;width:60px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/antena3.png\" alt=\"Antena 3\" width=\"49\" height=\"20\" decoding=\"async\" style=\"height:20px;width:49px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/tve.png\" alt=\"TVE\" width=\"33\" height=\"20\" decoding=\"async\" style=\"height:20px;width:33px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2021\/11\/Logo-Expansion.png\" alt=\"Expansi\u00f3n\" width=\"73\" height=\"15\" decoding=\"async\" style=\"height:15px;width:73px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2021\/11\/logo_emprendedores.png\" alt=\"Emprendedores\" width=\"82\" height=\"14\" decoding=\"async\" style=\"height:14px;width:82px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/07\/MWcongress.webp\" alt=\"Mobile World Congress\" width=\"168\" height=\"13\" decoding=\"async\" style=\"height:13px;width:168px;display:block\"><\/div><div class=\"soc-aw\"><span><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/08\/premis-talent-cambra-comerc-barcelona.webp\" alt=\"Premis Talent de la Cambra de Comer\u00e7 de Barcelona\" loading=\"lazy\">Premis Talent, Cambra de Comer\u00e7 de Barcelona<\/span><span><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/07\/enisa-logo.jpg\" alt=\"ENISA\" loading=\"lazy\">Empresa respaldada por ENISA<\/span><\/div><a class=\"soc-more\" href=\"https:\/\/www.repscan.com\/es\/sala-de-prensa\/\">Ver la sala de prensa \u279c<\/a><\/div><div class=\"soc-r\"><span class=\"soc-lab\">Lo que dicen nuestros clientes<\/span><div class=\"soc-rev\"><script src=\"https:\/\/static.elfsight.com\/platform\/platform.js\" async><\/script><div class=\"elfsight-app-b0a4d13d-46f5-4917-8212-f2200340bd60\" data-elfsight-app-lazy><\/div><\/div><\/div><\/div><div class=\"soc-cases\"><figure class=\"soc-case\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/santiago_segura.png\" alt=\"Santiago Segura\" width=\"46\" height=\"46\" decoding=\"async\"><blockquote>Mi imagen apareci\u00f3 en una estafa de pastillas milagrosas. Contact\u00e9 con Repscan y, por fin, alguien actu\u00f3 con seriedad y resolvi\u00f3 el problema.<\/blockquote><figcaption><b>Santiago Segura<\/b><span>Director y actor<\/span><\/figcaption><\/figure><figure class=\"soc-case\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/nino_becerra.png\" alt=\"Santiago Ni\u00f1o Becerra\" width=\"46\" height=\"46\" decoding=\"async\"><blockquote>Mi nombre apareci\u00f3 ligado a una estafa de inversi\u00f3n con frases que nunca dije. Contact\u00e9 con Repscan y en solo dos d\u00edas eliminaron todo.<\/blockquote><figcaption><b>Santiago Ni\u00f1o Becerra<\/b><span>Economista<\/span><\/figcaption><\/figure><figure class=\"soc-case\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/xantal_xavina.png\" alt=\"Xantal Llavina\" width=\"46\" height=\"46\" decoding=\"async\"><blockquote>Contrat\u00e9 sus servicios por un tema personal y RepScan actu\u00f3 de inmediato, ofreciendo una soluci\u00f3n r\u00e1pida y efectiva.<\/blockquote><figcaption><b>Xantal Llavina<\/b><span>Periodista y presentadora<\/span><\/figcaption><\/figure><\/div><div class=\"soc-org\"><b>Tambi\u00e9n conf\u00edan en nosotros<\/b><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/logo-betis-1.png\" alt=\"Real Betis Balompi\u00e9\" loading=\"lazy\" height=\"26\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/05\/securitas-direct.webp\" alt=\"Securitas Direct\" loading=\"lazy\" height=\"26\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-6f87fac elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f87fac\" data-element_type=\"section\" data-e-type=\"section\" id=\"sec-faq\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b693be\" data-id=\"7b693be\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-cdf04b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cdf04b8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d99a41\" data-id=\"1d99a41\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96c6a0d elementor-widget elementor-widget-heading\" data-id=\"96c6a0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes sobre las rese\u00f1as en hoteles y turismo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1184bde\" data-id=\"1184bde\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b0696a elementor-widget elementor-widget-toggle\" data-id=\"6b0696a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1121\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1121\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfSe pueden eliminar las rese\u00f1as negativas de Booking o TripAdvisor?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1121\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1121\"><p>Una rese\u00f1a negativa real no se puede eliminar: se responde, y una respuesta bien redactada tiene m\u00e1s valor que la propia rese\u00f1a ante los siguientes hu\u00e9spedes. Lo que s\u00ed se puede denunciar es la rese\u00f1a que incumple las pol\u00edticas de la plataforma: quien no se aloj\u00f3, la rese\u00f1a extorsiva, el contenido que no describe la experiencia de alojamiento o la que viene de un perfil creado para puntuar. Cada plataforma tiene su propio proceso de disputa, con criterios y plazos distintos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1122\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1122\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo afecta la nota media de Booking a la posici\u00f3n en el buscador de la OTA?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1122\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1122\"><p>En Booking, la nota es uno de los factores que determinan la posici\u00f3n en los resultados de b\u00fasqueda y el acceso a programas de visibilidad preferente como Genius o Preferred Partner. Por debajo de ciertos umbrales, la ficha pierde posiciones aunque el precio sea competitivo. Subir la nota tiene impacto directo en cu\u00e1ntos viajeros ven el hotel antes de decidirse, no solo en la imagen del establecimiento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1123\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1123\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfQu\u00e9 pasa con una rese\u00f1a que habla de la obra del vecino o del mal tiempo?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1123\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1123\"><p>Cuando la queja describe algo que no depende del hotel, existe base para solicitar la retirada por no reflejar la experiencia de alojamiento. El proceso var\u00eda seg\u00fan la plataforma: en Google el argumento se articula de una forma; en Booking el sistema de disputas tiene su propio formulario y sus propios criterios. Mientras se tramita la denuncia, una respuesta bien redactada sit\u00faa la queja en su contexto para los siguientes visitantes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1124\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1124\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfSe puede denunciar una rese\u00f1a de alguien que no lleg\u00f3 a alojarse?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1124\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1124\"><p>S\u00ed, y es uno de los casos con mejor tasa de resoluci\u00f3n cuando se aporta documentaci\u00f3n del historial de reservas. Si no hay registro de esa persona en las fechas que indica la rese\u00f1a, ese es el argumento. El proceso es diferente en Google, en Booking y en TripAdvisor, y hay que adaptarlo a cada plataforma.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1125\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1125\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo funciona el proceso de disputa de rese\u00f1as en Booking?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1125\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1125\"><p>Booking tiene su propio canal de disputas, separado del de Google. El hotelero puede se\u00f1alar una rese\u00f1a como inapropiada desde su panel, explicar el motivo y aportar documentaci\u00f3n si la hay. Los criterios de Booking para retirar una rese\u00f1a no son los mismos que los de Google: presentar el mismo argumento gen\u00e9rico en ambas plataformas suele dar malos resultados.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1126\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1126\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfMerece la pena responder rese\u00f1as en idiomas que no controlamos?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1126\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1126\"><p>S\u00ed. Dejar una rese\u00f1a sin contestar porque est\u00e1 en alem\u00e1n o en japon\u00e9s es uno de los errores m\u00e1s visibles en la ficha de un hotel. El siguiente hu\u00e9sped potencial, aunque hable espa\u00f1ol, ve que nadie respondi\u00f3. Las OTAs miden la tasa y la velocidad de respuesta como se\u00f1al de calidad. Responder en el mismo idioma del hu\u00e9sped, con ayuda de un sistema que traduce y redacta el borrador, es lo que marca la diferencia.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1127\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1127\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfQu\u00e9 es una rese\u00f1a extorsiva y qu\u00e9 se puede hacer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1127\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1127\"><p>Es la que se condiciona a una compensaci\u00f3n: el hu\u00e9sped comunica que pondr\u00e1 una mala nota si no recibe un descuento, una noche gratis u otro beneficio. Est\u00e1 prohibida por las pol\u00edticas de Google y de las principales OTAs. Si hay documentaci\u00f3n del mensaje en que se pide la compensaci\u00f3n, ese es el argumento de la denuncia. Lo que no conviene en ning\u00fan caso es ceder: un patr\u00f3n de compensaciones para evitar rese\u00f1as negativas tiende a atraer m\u00e1s solicitudes del mismo tipo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1128\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1128\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfEl volumen de rese\u00f1as importa o solo la nota media?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1128\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1128\"><p>Los dos factores cuentan, en Google y en las OTAs. Un hotel con trescientas rese\u00f1as y un 8,5 suele aparecer mejor posicionado que uno con veinte rese\u00f1as y un 8,7. Adem\u00e1s, cuantas m\u00e1s rese\u00f1as acumula el hotel, menos mueve la media cada opini\u00f3n nueva. La v\u00eda m\u00e1s estable para proteger la nota es aumentar el volumen de valoraciones reales, no solo gestionar las negativas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1129\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1129\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfFunciona si gestiono una cadena o varios hoteles?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1129\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1129\"><p>S\u00ed. Cada establecimiento mantiene su ficha y su nota de forma independiente, y el panel permite comparar los hoteles entre s\u00ed, asignar cada uno a su responsable y generar informes por establecimiento, por zona o para la direcci\u00f3n general. Es la forma en que muchos grupos hoteleros consolidan la informaci\u00f3n que antes llegaba dispersa desde cada OTA.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-afadb32 e-con-full e-flex e-con e-parent\" data-id=\"afadb32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0163737 elementor-widget elementor-widget-html\" data-id=\"0163737\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.cta9{position:relative;max-width:1216px;margin:0 auto;border-radius:24px;overflow:hidden;background:#EAF0FE}.cta9-bgw{position:absolute;inset:0;overflow:hidden;display:block}.cta9-bgw img{width:100%;height:100% !important;object-fit:cover;display:block;max-width:none}.cta9-in{position:relative;padding:56px 40px;text-align:center}.cta9 h2{font-size:29px !important;font-weight:600 !important;line-height:1.2;color:#0A0A0A;margin:0 0 12px;letter-spacing:-.01em}.cta9 p{font-size:16px;line-height:1.6;color:#3F4552;margin:0 auto 26px;max-width:56ch}.cta9 a{display:inline-block;background:#003ABD;color:#fff !important;text-decoration:none;font-size:15px;font-weight:600;padding:17px 28px;border-radius:12px;transition:transform .25s cubic-bezier(.22,.61,.36,1)}.cta9 a:hover{transform:translateY(-2px);box-shadow:0 12px 26px rgba(0,58,189,.22)}.cta9 a .ar{display:inline-block;margin-left:8px;transition:transform .3s ease}.cta9 a:hover .ar{transform:translateX(5px)}@media(max-width:640px){.cta9-in{padding:36px 22px}.cta9 h2{font-size:24px !important}}<\/style><div class=\"cta9\"><span class=\"cta9-bgw\"><img decoding=\"async\" class=\"cta9-bg\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/fondo-degradado-pastel-azul-grano.webp\" alt=\"\" aria-hidden=\"true\" loading=\"lazy\"><\/span><div class=\"cta9-in\"><h2>\u00bfQuieres mejorar la nota de tus establecimientos?<\/h2><p>Te mostramos el panel con tus propias fichas de hotel y te indicamos cu\u00e1les de tus rese\u00f1as actuales son denunciables en Booking, TripAdvisor o Google.<\/p><a href=\"https:\/\/www.repscan.com\/es\/formulario-contacto-saas\/\">Reserva una demo <span class=\"ar\">&#10140;<\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8fc2a42 e-con-boxed e-flex e-con e-parent\" data-id=\"8fc2a42\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-recursos\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42e5b3e elementor-widget elementor-widget-html\" data-id=\"42e5b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.rsv{max-width:1216px;margin:0 auto 74px;}\n.rsv h2{font-size:30px !important;font-weight:500 !important;color:#0A0A0A;line-height:1.24;margin:0 0 22px;}\n.rsv-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px 28px;}\n.rsv-it{display:flex;align-items:center;gap:11px;font-size:15px;font-weight:500;color:#0A0A0A;text-decoration:none;padding:14px 0;border-top:1px solid #EEEFF2;transition:color .25s ease;}\n.rsv-it svg{width:20px;height:20px;flex:0 0 auto;color:#0A0A0A;transition:color .25s ease;}\n.rsv-it:hover,.rsv-it:hover svg{color:#003ABD;}\n.rbl{max-width:1216px;margin:0 auto;}\n.rbl h2{font-size:30px !important;font-weight:500 !important;color:#0A0A0A;line-height:1.24;margin:0 0 24px;}\n.rbl-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:26px;}\n.rbl-card{display:flex;flex-direction:column;background:#F6F7F9;border-radius:16px;padding:18px 24px 24px;text-decoration:none;transition:transform .3s cubic-bezier(.22,.61,.36,1),box-shadow .3s ease;}\n.rbl-card:hover{transform:translateY(-4px);box-shadow:0 14px 30px rgba(16,24,64,.08);}\n.rbl-im{display:block;aspect-ratio:16\/9;overflow:hidden;border-radius:12px;margin:0 0 18px;}\n.rbl-im img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .5s cubic-bezier(.22,.61,.36,1);}\n.rbl-card:hover .rbl-im img{transform:scale(1.05);}\n.rbl-dt{font-size:13px;color:#8b919c;margin:0 0 8px;}\n.rbl-t{font-size:19px;font-weight:600;color:#0b1124;line-height:1.35;margin:0 0 10px;}\n.rbl-x{font-size:14.5px;line-height:1.6;color:#5B616E;margin:0 0 18px;}\n.rbl-more{margin-top:auto;font-size:14.5px;font-weight:500;color:#003ABD;}\n.rbl-card:hover .rbl-more{text-decoration:underline;}\n@media(max-width:900px){.rsv-grid{grid-template-columns:1fr;gap:0;}.rbl-grid{grid-template-columns:1fr;}.rsv h2,.rbl h2{font-size:25px !important;}}\n<\/style><div class=\"rsv\"><h2>M\u00f3dulos para gestionar las rese\u00f1as de tu hotel<\/h2><div class=\"rsv-grid\"><a class=\"rsv-it\" href=\"https:\/\/www.repscan.com\/es\/servicio-eliminacion-resenas-google\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 13c0 5-3.5 7.5-7.66 8.95a1 1 0 0 1-.67-.01C7.5 20.5 4 18 4 13V6a1 1 0 0 1 1-1c2 0 4.5-1.2 6.24-2.72a1.17 1.17 0 0 1 1.52 0C14.51 3.81 17 5 19 5a1 1 0 0 1 1 1z\"\/><\/svg><span>Eliminar rese\u00f1as falsas<\/span><\/a><a class=\"rsv-it\" href=\"https:\/\/www.repscan.com\/es\/responder-resenas-ia\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m7 21-4.3-4.3c-1-1-1-2.5 0-3.4l9.6-9.6c1-1 2.5-1 3.4 0l5.6 5.6c1 1 1 2.5 0 3.4L13 21\"\/><path d=\"M22 21H7\"\/><path d=\"m5 11 9 9\"\/><\/svg><span>Responder rese\u00f1as con IA<\/span><\/a><a class=\"rsv-it\" href=\"https:\/\/www.repscan.com\/es\/analisis-sentimiento-resenas\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\" ry=\"2\"\/><circle cx=\"9\" cy=\"9\" r=\"2\"\/><path d=\"m21 15-3.086-3.086a2 2 0 0 0-2.828 0L6 21\"\/><\/svg><span>Resumen de rese\u00f1as con IA<\/span><\/a><a class=\"rsv-it\" href=\"https:\/\/www.repscan.com\/es\/tarjeta-nfc-resenas-google-maps\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><line x1=\"17\" x2=\"22\" y1=\"8\" y2=\"13\"\/><line x1=\"22\" x2=\"17\" y1=\"8\" y2=\"13\"\/><\/svg><span>Tarjeta NFC para pedir rese\u00f1as<\/span><\/a><\/div><\/div><div class=\"rbl\"><h2>Gu\u00edas sobre rese\u00f1as para hoteles<\/h2><div class=\"rbl-grid\"><a class=\"rbl-card\" href=\"https:\/\/www.repscan.com\/es\/blog\/como-conseguir-mas-resenas-en-google\/\"><span class=\"rbl-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/c-mo-conseguir-m-s-rese-as-en-google-en-2026-portada.png\" alt=\"C\u00f3mo conseguir m\u00e1s rese\u00f1as en Google en 2026\" loading=\"lazy\"><\/span><span class=\"rbl-dt\">7 Sep 2026<\/span><b class=\"rbl-t\">C\u00f3mo conseguir m\u00e1s rese\u00f1as en Google en 2026<\/b><span class=\"rbl-x\">Consigue m\u00e1s rese\u00f1as en Google con m\u00e9todos que funcionan este a\u00f1o: cu\u00e1ndo pedirlas, c\u00f3mo usar una tarjeta NFC y qu\u00e9 erro\u2026<\/span><span class=\"rbl-more\">Leer m\u00e1s \u2192<\/span><\/a><a class=\"rbl-card\" href=\"https:\/\/www.repscan.com\/es\/blog\/por-que-google-esta-borrando-resenas-y-como-evitarlo\/\"><span class=\"rbl-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/03\/google-borra-resenas.jpg\" alt=\"Por qu\u00e9 Google est\u00e1 borrando rese\u00f1as y c\u00f3mo evitarlo\" loading=\"lazy\"><\/span><span class=\"rbl-dt\">9 Mar 2026<\/span><b class=\"rbl-t\">Por qu\u00e9 Google est\u00e1 borrando rese\u00f1as y c\u00f3mo evitarlo<\/b><span class=\"rbl-x\">\u2026<\/span><span class=\"rbl-more\">Leer m\u00e1s \u2192<\/span><\/a><a class=\"rbl-card\" href=\"https:\/\/www.repscan.com\/es\/blog\/como-controlar-resenas-tripadvisor-sin-revisarlo-a-diario\/\"><span class=\"rbl-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/controlar-nuevas-resenas-en-TripAdvisor.webp\" alt=\"C\u00f3mo controlar rese\u00f1as TripAdvisor sin revisarlo a diario\" loading=\"lazy\"><\/span><span class=\"rbl-dt\">24 Jul 2026<\/span><b class=\"rbl-t\">C\u00f3mo controlar rese\u00f1as TripAdvisor sin revisarlo a diario<\/b><span class=\"rbl-x\">Controla las rese\u00f1as de TripAdvisor sin revisarlo cada d\u00eda: alertas autom\u00e1ticas, respuesta r\u00e1pida y gesti\u00f3n centralizada\u2026<\/span><span class=\"rbl-more\">Leer m\u00e1s \u2192<\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6deaea9 e-con-boxed e-flex e-con e-parent\" data-id=\"6deaea9\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-contacto\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f98e528 elementor-widget elementor-widget-heading\" data-id=\"f98e528\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfNecesitas m\u00e1s informaci\u00f3n?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1fdae28 e-con-full e-flex e-con e-parent\" data-id=\"1fdae28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e073c4 elementor-widget elementor-widget-text-editor\" data-id=\"4e073c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCont\u00e1ctanos y evaluaremos tu caso sin compromiso de forma <b>segura<\/b> y <b>confidencial<\/b> en menos de 48h.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d365d3c e-con-full e-flex e-con e-parent\" data-id=\"d365d3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35d817c elementor-widget elementor-widget-html\" data-id=\"35d817c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe aria-label='ESP_ZOHO_FORM_CONTACTO' frameborder=\"0\" style=\"height:725px;width:100%;border:none;\" src='https:\/\/forms.zohopublic.eu\/repscan\/form\/ESPZOHOFORMCONTACTO\/formperma\/yGjVUMGKKw4moRkL18PVs3EwxmMjtRUnySIV0vV34zk'><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":29,"featured_media":0,"parent":60856,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_yoast_wpseo_title":"Gesti\u00f3n de rese\u00f1as para hoteles y turismo | RepScan","_yoast_wpseo_metadesc":"Gestiona las rese\u00f1as de tu hotel en Booking, TripAdvisor, Expedia y Google: responde en el idioma del hu\u00e9sped, denuncia rese\u00f1as improcedentes y mejora tu nota en las OTAs.","_mbp_gutenberg_autopost":false,"footnotes":""},"class_list":["post-61178","page","type-page","status-publish","infinite-scroll-item"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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