{"id":60859,"date":"2026-09-15T12:26:14","date_gmt":"2026-09-15T10:26:14","guid":{"rendered":"https:\/\/www.repscan.com\/?page_id=60859"},"modified":"2026-09-18T14:34:09","modified_gmt":"2026-09-18T12:34:09","slug":"clinicas-y-salud","status":"publish","type":"page","link":"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/","title":{"rendered":"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"60859\" class=\"elementor elementor-60859 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7ca870d e-con-full e-flex e-con e-parent\" data-id=\"7ca870d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ef5897 elementor-widget elementor-widget-html\" data-id=\"7ef5897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<svg width=\"0\" height=\"0\" style=\"position:absolute\" aria-hidden=\"true\"><symbol id=\"rsck\" viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/symbol><\/svg><style>\n.rhx{max-width:1600px;margin:0 auto;position:relative;border-radius:28px;overflow:hidden;min-height:640px;display:flex;align-items:center;}\n.rhx-bg{position:absolute;inset:0;}\n.rhx-bg img{width:100%;height:100%;object-fit:cover;display:block;}\n.rhx-card{position:relative;z-index:1;background:#fff;border-radius:24px;margin:56px;padding:36px 40px 30px;max-width:577px;box-shadow:0 22px 54px rgba(15,20,40,.18);}\n.rhx-rate{display:flex;align-items:center;gap:8px;font-size:14px;font-weight:600;color:#0A0A0A;margin:0 0 14px;}\n.rhx-rate .g{font-weight:700;color:#4285F4;font-size:19px;line-height:1;}\n.rhx-rate .st{color:#F5B400;letter-spacing:1.5px;font-size:13px;}\n.rhx-eye{font-size:15px !important;font-weight:600 !important;color:#0A0A0A;margin:0 0 8px;line-height:1.35;}\n.rhx h1{font-size:clamp(34px,4vw,47px) !important;font-weight:600 !important;color:#0A0A0A;line-height:1.1;letter-spacing:-.015em;margin:0 0 12px;}\n.rhx-sub{font-size:16.5px !important;font-weight:400 !important;color:#4b515e;line-height:1.5;margin:0 0 24px;}\n.rhx-ctas{display:flex;gap:12px;flex-wrap:wrap;margin:0 0 24px;}\n.rhx-b1,.rhx-b2{display:inline-block;padding:13px 26px;border-radius:10px;font-weight:600;font-size:15px;text-decoration:none;transition:transform .25s cubic-bezier(.22,.61,.36,1);}\n.rhx-b1{background:#003ABD;color:#fff !important;}\n.rhx-b2{background:#fff;color:#0A0A0A !important;border:1px solid #D8DBE1;}\n.rhx-b1:hover,.rhx-b2:hover{transform:translateY(-2px);box-shadow:0 10px 22px rgba(0,58,189,.18);}.rhx-b1 .ar,.rhx-b2 .ar{display:inline-block;margin-left:7px;transition:transform .3s cubic-bezier(.22,.61,.36,1);}.rhx-b1:hover .ar,.rhx-b2:hover .ar{transform:translateX(5px);}\n.rhx-checks{display:grid;grid-template-columns:1fr 1fr;gap:10px 22px;margin:0 0 22px;}\n.rhx-ck{display:flex;gap:9px;align-items:flex-start;font-size:14px;line-height:1.4;color:#2b3038;font-weight:500;}\n.rhx-foot{display:flex;align-items:center;gap:14px;border-top:1px solid #F0F1F4;padding-top:16px;}\n.rhx-foot img{height:40px;width:auto;flex:0 0 auto;}\n.rhx-foot span{font-size:12.5px;line-height:1.5;color:#7a8089;}\n@media(max-width:760px){.rhx{min-height:0;}.rhx-card{margin:16px;padding:26px 22px 22px;}.rhx-checks{grid-template-columns:1fr;}.rhx h1{font-size:31px !important;}}\n.rhx-ctas a.rhx-b1,.rhx-ctas a.rhx-b2{position:relative;overflow:hidden;z-index:1;display:inline-flex;align-items:center;justify-content:center;padding:14px 22px;border-radius:12px;font-size:15px;font-weight:600;line-height:1;white-space:nowrap;text-decoration:none;box-shadow:rgba(0,0,0,.2) 0 6px 16px;transform:none;transition:box-shadow .3s ease,background-color .3s ease,border-color .3s ease}.rhx-ctas a.rhx-b1::before,.rhx-ctas a.rhx-b2::before{content:\"\";position:absolute;top:0;left:-100%;width:200%;height:100%;background:linear-gradient(120deg,rgba(255,255,255,0) 0%,rgba(255,255,255,.2) 50%,rgba(255,255,255,0) 100%);transition:left .4s ease;z-index:0;pointer-events:none}.rhx-ctas a.rhx-b1:hover::before,.rhx-ctas a.rhx-b2:hover::before{left:0}.rhx-ctas a.rhx-b1:hover,.rhx-ctas a.rhx-b2:hover{transform:none;box-shadow:rgba(0,0,0,.15) 0 6px 16px}.rhx-ctas a.rhx-b1 .ar,.rhx-ctas a.rhx-b2 .ar{position:relative;z-index:1;margin-left:8px;display:inline-block;transition:transform .3s ease}.rhx-ctas a.rhx-b1:hover .ar,.rhx-ctas a.rhx-b2:hover .ar{transform:translateX(6px)}.rhx-ctas a.rhx-b1{background:#003ABD;color:#FFFFFF !important;border:1px solid #003ABD}.rhx-ctas a.rhx-b2{background:#FFFFFF;color:#0F0F0F !important;border:1px solid #0F0F0F;box-shadow:none}.rhx-ctas a.rhx-b2:hover{background:#FFFFFF;color:#0F0F0F !important;border-color:#0F0F0F;box-shadow:rgba(0,0,0,.12) 0 4px 12px}@media(max-width:760px){.rhx-ctas a.rhx-b1,.rhx-ctas a.rhx-b2{padding:14px 18px;font-size:13.5px}}<\/style><div class=\"rhx\"><div class=\"rhx-bg\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/reputacion-online-clinicas-centros-salud.webp\" alt=\"Profesional sanitaria atendiendo a una paciente en consulta: gesti\u00f3n de rese\u00f1as y reputaci\u00f3n online para cl\u00ednicas\" fetchpriority=\"high\" width=\"1600\" height=\"1067\"><\/div><div class=\"rhx-card\"><div class=\"rhx-rate\"><span class=\"g\">G<\/span><span class=\"st\">\u2605\u2605\u2605\u2605\u2605<\/span><span>4.9\/5<\/span><\/div><h2 class=\"rhx-eye\">Reputaci\u00f3n online para el sector salud<\/h2><h1>Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud<\/h1><h2 class=\"rhx-sub\">Google y Doctoralia en un mismo panel. Contesta sin revelar que alguien es paciente tuyo, detecta las campa\u00f1as de rese\u00f1as falsas y cuida la ficha de cada centro y cada profesional.<\/h2><div class=\"rhx-ctas\"><a class=\"rhx-b1\" href=\"https:\/\/www.repscan.com\/es\/formulario-contacto-saas\/\">Reservar demo <span class=\"ar\">\u279c<\/span><\/a><a class=\"rhx-b2\" href=\"#sec-servicios\">Qu\u00e9 retiramos <span class=\"ar\">\u279c<\/span><\/a><\/div><div class=\"rhx-checks\"><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Google y Doctoralia en un panel<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Respuestas que no revelan al paciente<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Denuncia de rese\u00f1as improcedentes<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Ficha por centro y por profesional<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Detecci\u00f3n de campa\u00f1as coordinadas<\/span><\/span><span class=\"rhx-ck\"><svg viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" style=\"flex:0 0 auto;margin-top:2px\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Informe mensual por sede<\/span><\/span><\/div><div class=\"rhx-foot\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/Google-partner-trusted-copywright-removal-program.webp\" alt=\"Google Partner: programa de confianza de eliminaci\u00f3n de contenido\" loading=\"lazy\"><span>4.9\/5 M\u00e1s de 12.800 clientes en 65 pa\u00edses. +15 a\u00f1os eliminando contenido que perjudica a negocios y personas.<\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-aa14a7b e-con-boxed e-flex e-con e-parent\" data-id=\"aa14a7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b92fcbd elementor-widget elementor-widget-html\" data-id=\"b92fcbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.rs-lm{overflow:hidden;position:relative;padding:14px 0;-webkit-mask:linear-gradient(90deg,transparent,#000 7%,#000 93%,transparent);mask:linear-gradient(90deg,transparent,#000 7%,#000 93%,transparent);}\n.rs-lm-tr{display:flex;align-items:center;width:max-content;animation:rslm 48s linear infinite;}\n.rs-lm-slot{width:164px;flex:0 0 auto;display:flex;align-items:center;justify-content:center;}\n.rs-lm-slot img{height:40px;max-width:130px;width:auto;object-fit:contain;filter:grayscale(1) opacity(.6);transition:filter .35s ease;}\n.rs-lm-slot:hover img{filter:grayscale(0) opacity(1);}\n@keyframes rslm{from{transform:translateX(0)}to{transform:translateX(-50%)}}\n@media(prefers-reduced-motion:reduce){.rs-lm-tr{animation:none;flex-wrap:wrap;justify-content:center;}}\n<\/style><div class=\"rs-lm\"><div class=\"rs-lm-tr\"><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/logo-betis-1.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/05\/diect-seguros.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/norauto.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/logo-federacio-catalana-de-futbol.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/maestro-pizza-1-1.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/05\/llorente-y-cuenca.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/02\/barcelona-activa_logo.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/02\/logo-acceso.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/logo-asociacion-violencia-digital.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/grupo-sagardi.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/grupo-san-telmo.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/clinicas-egos.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/tablao-flamenco-cordobes-barcelona.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/05\/net-craman.png\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/logo-betis-1.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/05\/diect-seguros.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/norauto.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/logo-federacio-catalana-de-futbol.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/maestro-pizza-1-1.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/05\/llorente-y-cuenca.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/02\/barcelona-activa_logo.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/02\/logo-acceso.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/logo-asociacion-violencia-digital.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/grupo-sagardi.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/grupo-san-telmo.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/clinicas-egos.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/11\/tablao-flamenco-cordobes-barcelona.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><div class=\"rs-lm-slot\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/05\/net-craman.png\" alt=\"\" loading=\"eager\" decoding=\"async\"><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-efddd84 e-con-boxed e-flex e-con e-parent\" data-id=\"efddd84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-002bb1a elementor-widget elementor-widget-html\" data-id=\"002bb1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n[id^=sec-]{scroll-margin-top:96px;}\n.rs-nav{position:fixed;top:0;left:0;right:0;z-index:99999;background:rgba(255,255,255,.98);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);transform:translateY(-100%);visibility:hidden;transition:transform .35s ease,visibility .35s ease;box-shadow:0 1px 0 rgba(10,10,10,.07);}\n.rs-nav.rs-nav-on{transform:translateY(0);visibility:visible;}\n.rs-nav-in{max-width:1600px;margin:0 auto;padding:0 28px;display:flex;align-items:center;justify-content:space-between;gap:18px;height:96px;}\n.rs-nav-logo{flex:0 0 auto;display:block;}\n.rs-nav-logo img{height:26px;width:auto;display:block;}\n.rs-nav-l{display:flex;align-items:center;gap:8px;overflow-x:auto;scrollbar-width:none;-ms-overflow-style:none;flex:1;min-width:0;}\n.rs-nav-l::-webkit-scrollbar{display:none;}\n.page-id-60859 a.rs-nav-t{font-size:13.5px;font-weight:500;color:#0A0A0A;text-decoration:none;padding:9px 14px;border-radius:12px;background:#F4F4F6;border:1px solid transparent;white-space:nowrap;transition:background .25s ease,border-color .25s ease;}\n.page-id-60859 a.rs-nav-t:hover{background:#ECECEF;}\n.page-id-60859 a.rs-nav-t.rs-on{background:#fff;border-color:#0A0A0A;}\n.page-id-60859 .rs-nav-cta{flex:0 0 auto;background:#003ABD !important;color:#fff !important;font-weight:600;font-size:14px;padding:11px 22px;border-radius:10px;text-decoration:none;white-space:nowrap;}\n@media(max-width:900px){.rs-nav{display:none;}}\n.rs-chapters{width:100%;}\n.rs-ch-head{display:flex;align-items:center;justify-content:flex-end;gap:16px;margin-bottom:12px;}\n.rs-ch-nav{display:flex;gap:8px;}\n.page-id-60859 button.rs-ch-btn{-webkit-appearance:none;appearance:none;display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;padding:0;border:1px solid rgba(10,10,10,.1);border-radius:999px;background:#fff;color:#0A0A0A;cursor:pointer;transition:background .25s ease,border-color .25s ease,opacity .25s ease,transform .25s ease;}\n.page-id-60859 button.rs-ch-btn:hover{background:#0A0A0A;border-color:#0A0A0A;color:#fff;}\n.page-id-60859 button.rs-ch-btn:disabled{opacity:.28;cursor:default;background:#fff;border-color:rgba(10,10,10,.1);color:#0A0A0A;transform:none;}\n.rs-ch-track{display:flex;gap:14px;overflow-x:auto;overflow-y:hidden;scroll-snap-type:x proximity;padding:16px 4px 30px;margin:-12px -4px -14px;scrollbar-width:none;-ms-overflow-style:none;scroll-behavior:smooth;cursor:grab;}\n.rs-ch-track::-webkit-scrollbar{display:none;}\n.rs-ch-track.rs-ch-drag{cursor:grabbing;scroll-snap-type:none;scroll-behavior:auto;}\n.page-id-60859 a.rs-ch{position:relative;flex:0 0 214px;min-height:130px;display:flex;flex-direction:column;justify-content:flex-end;overflow:hidden;padding:18px;border-radius:20px;text-decoration:none;scroll-snap-align:start;background-color:#F6F6F8;border:1px solid rgba(10,10,10,.07);box-shadow:inset 0 1px 0 rgba(255,255,255,.9),rgba(16,24,40,.045) 0 1px 2px;transition:transform .5s cubic-bezier(.16,1,.3,1),box-shadow .5s cubic-bezier(.16,1,.3,1),border-color .3s ease,background-color .4s ease;}\n.page-id-60859 a.rs-ch::before{content:\"\";position:absolute;inset:0;z-index:0;pointer-events:none;background-size:cover;background-position:center;background-repeat:no-repeat;opacity:.38;filter:grayscale(.85) saturate(1.05);transition:opacity .45s ease,filter .45s ease,transform .9s cubic-bezier(.16,1,.3,1);transform:scale(1.02);}\n\n\n\n\n\n\n\n\n.page-id-60859 a.rs-ch:hover{transform:translateY(-5px);background-color:#fff;box-shadow:rgba(16,24,40,.11) 0 14px 32px;border-color:rgba(10,10,10,.17);}\n.page-id-60859 a.rs-ch:hover::before{opacity:.72;filter:grayscale(0) saturate(1.08);transform:scale(1.12);}\n.page-id-60859 a.rs-ch.rs-on{border-color:rgba(10,10,10,.35);}\n.page-id-60859 a.rs-ch.rs-on::before{opacity:.7;filter:grayscale(0) saturate(1.05);}\n.rs-ch-num{position:absolute;left:18px;top:16px;font-size:11.5px;font-weight:600;line-height:1;letter-spacing:.4px;color:rgba(10,10,10,.45);pointer-events:none;}\n.rs-ch-tt{position:relative;z-index:1;display:block;font-size:15.5px;font-weight:500;color:#0A0A0A;line-height:1.25;margin-top:26px;}\n.rs-ch-dd{position:relative;z-index:1;display:block;font-size:12.5px;color:#3f444c;line-height:1.4;margin-top:3px;}\n@media(max-width:700px){.page-id-60859 a.rs-ch{flex:0 0 178px;min-height:118px;padding:14px;}}\n.page-id-60859 a.rs-ch:nth-child(1)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-11.webp);}.page-id-60859 a.rs-ch:nth-child(2)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-01.webp);}.page-id-60859 a.rs-ch:nth-child(3)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-02.webp);}.page-id-60859 a.rs-ch:nth-child(4)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-04.webp);}.page-id-60859 a.rs-ch:nth-child(5)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-08.webp);}.page-id-60859 a.rs-ch:nth-child(6)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-05.webp);}.page-id-60859 a.rs-ch:nth-child(7)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-06.webp);}.page-id-60859 a.rs-ch:nth-child(8)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-07.webp);}.page-id-60859 a.rs-nav-t{position:relative;isolation:isolate;overflow:hidden;}.page-id-60859 a.rs-nav-t::before{content:\"\";position:absolute;inset:0;z-index:-1;background-size:cover;background-position:center;opacity:.32;filter:grayscale(.85) saturate(1.05);transition:opacity .3s ease,filter .3s ease;}.page-id-60859 .rs-nav-l a:nth-child(1)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-11.webp);}.page-id-60859 .rs-nav-l a:nth-child(2)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-01.webp);}.page-id-60859 .rs-nav-l a:nth-child(3)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-02.webp);}.page-id-60859 .rs-nav-l a:nth-child(4)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-04.webp);}.page-id-60859 .rs-nav-l a:nth-child(5)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-08.webp);}.page-id-60859 .rs-nav-l a:nth-child(6)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-05.webp);}.page-id-60859 .rs-nav-l a:nth-child(7)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-06.webp);}.page-id-60859 .rs-nav-l a:nth-child(8)::before{background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/fondo-capitulo-07.webp);}.page-id-60859 a.rs-nav-t:hover::before,.page-id-60859 a.rs-nav-t.rs-on::before{opacity:.55;filter:grayscale(0) saturate(1.05);}<\/style><div class=\"rs-nav\" id=\"rsNav\"><div class=\"rs-nav-in\"><a class=\"rs-nav-logo\" href=\"#\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2020\/07\/repscan_header_HQ.png\" alt=\"RepScan\"><\/a><div class=\"rs-nav-l\"><a class=\"rs-nav-t\" href=\"#sec-incluye\" data-nav=\"sec-incluye\">Qu\u00e9 incluye<\/a><a class=\"rs-nav-t\" href=\"#sec-como\" data-nav=\"sec-como\">Paso a paso<\/a><a class=\"rs-nav-t\" href=\"#sec-servicios\" data-nav=\"sec-servicios\">Qu\u00e9 retiramos<\/a><a class=\"rs-nav-t\" href=\"#sec-situaciones\" data-nav=\"sec-situaciones\">Situaciones<\/a><a class=\"rs-nav-t\" href=\"#sec-opiniones\" data-nav=\"sec-opiniones\">Opiniones<\/a><a class=\"rs-nav-t\" href=\"#sec-faq\" data-nav=\"sec-faq\">Preguntas<\/a><a class=\"rs-nav-t\" href=\"#sec-recursos\" data-nav=\"sec-recursos\">Gu\u00edas<\/a><a class=\"rs-nav-t\" href=\"#sec-contacto\" data-nav=\"sec-contacto\">Contacto<\/a><\/div><a class=\"rs-nav-cta\" href=\"https:\/\/www.repscan.com\/es\/formulario-contacto\/\">Cu\u00e9ntanos tu caso \u279c<\/a><\/div><\/div><div class=\"rs-chapters\" id=\"rsChaps\"><div class=\"rs-ch-head\"><div class=\"rs-ch-nav\"><button type=\"button\" class=\"rs-ch-btn\" data-dir=\"-1\" aria-label=\"Anterior\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m15 18-6-6 6-6\"\/><\/svg><\/button><button type=\"button\" class=\"rs-ch-btn\" data-dir=\"1\" aria-label=\"Siguiente\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m9 18 6-6-6-6\"\/><\/svg><\/button><\/div><\/div><div class=\"rs-ch-track\"><a class=\"rs-ch\" href=\"#sec-incluye\" data-nav=\"sec-incluye\"><span class=\"rs-ch-num\">01<\/span><span class=\"rs-ch-tt\">Qu\u00e9 incluye<\/span><span class=\"rs-ch-dd\">C\u00f3mo trabajamos tu caso<\/span><\/a><a class=\"rs-ch\" href=\"#sec-como\" data-nav=\"sec-como\"><span class=\"rs-ch-num\">02<\/span><span class=\"rs-ch-tt\">Paso a paso<\/span><span class=\"rs-ch-dd\">Del rastreo a la retirada<\/span><\/a><a class=\"rs-ch\" href=\"#sec-servicios\" data-nav=\"sec-servicios\"><span class=\"rs-ch-num\">03<\/span><span class=\"rs-ch-tt\">Qu\u00e9 retiramos<\/span><span class=\"rs-ch-dd\">Cada tipo de contenido<\/span><\/a><a class=\"rs-ch\" href=\"#sec-situaciones\" data-nav=\"sec-situaciones\"><span class=\"rs-ch-num\">04<\/span><span class=\"rs-ch-tt\">Situaciones<\/span><span class=\"rs-ch-dd\">Elige la tuya<\/span><\/a><a class=\"rs-ch\" href=\"#sec-opiniones\" data-nav=\"sec-opiniones\"><span class=\"rs-ch-num\">05<\/span><span class=\"rs-ch-tt\">Opiniones<\/span><span class=\"rs-ch-dd\">Lo que dicen de nosotros<\/span><\/a><a class=\"rs-ch\" href=\"#sec-faq\" data-nav=\"sec-faq\"><span class=\"rs-ch-num\">06<\/span><span class=\"rs-ch-tt\">Preguntas<\/span><span class=\"rs-ch-dd\">Dudas frecuentes<\/span><\/a><a class=\"rs-ch\" href=\"#sec-recursos\" data-nav=\"sec-recursos\"><span class=\"rs-ch-num\">07<\/span><span class=\"rs-ch-tt\">Gu\u00edas<\/span><span class=\"rs-ch-dd\">Blog y servicios<\/span><\/a><a class=\"rs-ch\" href=\"#sec-contacto\" data-nav=\"sec-contacto\"><span class=\"rs-ch-num\">08<\/span><span class=\"rs-ch-tt\">Contacto<\/span><span class=\"rs-ch-dd\">Cu\u00e9ntanos tu caso<\/span><\/a><\/div><\/div><script>(function(){var tr=document.querySelector(\".rs-ch-track\");if(!tr)return;var bs=[].slice.call(document.querySelectorAll(\".rs-ch-btn\"));function upd(){var max=tr.scrollWidth-tr.clientWidth-2;bs.forEach(function(b){var d=+b.getAttribute(\"data-dir\");b.disabled=(d<0&&tr.scrollLeft<=2)||(d>0&&tr.scrollLeft>=max);});}bs.forEach(function(b){b.addEventListener(\"click\",function(){tr.dataset.manual=\"1\";tr.scrollBy({left:(+b.getAttribute(\"data-dir\"))*Math.round(tr.clientWidth*0.8),behavior:\"smooth\"});setTimeout(function(){tr.dataset.manual=\"\";},2500);});});tr.addEventListener(\"scroll\",upd,{passive:true});window.addEventListener(\"resize\",upd);upd();var down=false,sx=0,sl=0,moved=false;tr.addEventListener(\"mousedown\",function(e){down=true;moved=false;sx=e.pageX;sl=tr.scrollLeft;tr.dataset.manual=\"1\";tr.classList.add(\"rs-ch-drag\");});window.addEventListener(\"mouseup\",function(){if(down){down=false;tr.classList.remove(\"rs-ch-drag\");setTimeout(function(){tr.dataset.manual=\"\";},2500);}});tr.addEventListener(\"mousemove\",function(e){if(!down)return;var dx=e.pageX-sx;if(Math.abs(dx)>5)moved=true;if(moved){e.preventDefault();tr.scrollLeft=sl-dx;}});tr.addEventListener(\"click\",function(e){if(moved){e.preventDefault();e.stopPropagation();}},true);var nav=document.getElementById(\"rsNav\");var ids=[\"sec-incluye\", \"sec-como\", \"sec-servicios\", \"sec-situaciones\", \"sec-opiniones\", \"sec-faq\", \"sec-recursos\", \"sec-contacto\"];var links=[].slice.call(document.querySelectorAll(\"#rsNav [data-nav], .rs-ch-track [data-nav]\"));function upd2(){var ch=document.getElementById(\"rsChaps\");var show=ch?(ch.getBoundingClientRect().top<=100):((window.pageYOffset||document.documentElement.scrollTop)>620);if(nav)nav.classList.toggle(\"rs-nav-on\",show);var ref=window.innerHeight*0.38,act=null,last=null;ids.forEach(function(id){var s=document.getElementById(id);if(!s)return;var t=s.getBoundingClientRect().top,b=s.getBoundingClientRect().bottom;if(t<=ref){last=id;if(b>ref)act=id;}});act=act||last;links.forEach(function(a){a.classList.toggle(\"rs-on\",a.getAttribute(\"data-nav\")===act);});var ac=document.querySelector(\".rs-ch.rs-on\");if(ac&&!tr.dataset.manual){var l=ac.offsetLeft,r=l+ac.offsetWidth;if(l<tr.scrollLeft-4||r>tr.scrollLeft+tr.clientWidth+4){tr.scrollTo({left:l-(tr.clientWidth-ac.offsetWidth)\/2,behavior:\"smooth\"});}}}window.addEventListener(\"scroll\",upd2,{passive:true});window.addEventListener(\"resize\",upd2);upd2();links.forEach(function(a){a.addEventListener(\"click\",function(e){var el=document.getElementById(a.getAttribute(\"data-nav\"));if(el){e.preventDefault();var y=el.getBoundingClientRect().top+window.pageYOffset-92;window.scrollTo({top:y,behavior:\"smooth\"});}});});})();<\/script><style>.chx-rail{position:fixed;left:20px;top:50%;transform:translateY(-50%);z-index:45;display:flex;flex-direction:column;gap:16px;opacity:0;pointer-events:none;transition:opacity .45s ease}.chx-rail.on{opacity:1;pointer-events:auto}.chx-rail a{display:flex;align-items:center;gap:11px;text-decoration:none}.chx-rail i{width:10px;height:10px;border-radius:50%;background:#0A0A0A;opacity:.32;flex:0 0 auto;transition:opacity .25s ease,transform .25s ease}.chx-rail a:hover i,.chx-rail a.on i{opacity:1;transform:scale(1.4)}.chx-rail span{font-size:12.5px;font-weight:600;color:#0A0A0A;background:#fff;padding:5px 11px;border-radius:999px;box-shadow:0 4px 16px rgba(16,24,40,.14);white-space:nowrap;opacity:0;transform:translateX(-6px);transition:opacity .25s ease,transform .25s ease;pointer-events:none}.chx-rail a:hover span,.chx-rail a.on span{opacity:1;transform:translateX(0)}@media(max-width:1240px){.chx-rail{display:none}}<\/style><div class=\"chx-rail\" id=\"chxRail\"><a href=\"#sec-incluye\" data-nav=\"sec-incluye\" aria-label=\"Qu\u00e9 incluye\"><i><\/i><span>Qu\u00e9 incluye<\/span><\/a><a href=\"#sec-como\" data-nav=\"sec-como\" aria-label=\"Paso a paso\"><i><\/i><span>Paso a paso<\/span><\/a><a href=\"#sec-servicios\" data-nav=\"sec-servicios\" aria-label=\"Qu\u00e9 retiramos\"><i><\/i><span>Qu\u00e9 retiramos<\/span><\/a><a href=\"#sec-situaciones\" data-nav=\"sec-situaciones\" aria-label=\"Situaciones\"><i><\/i><span>Situaciones<\/span><\/a><a href=\"#sec-opiniones\" data-nav=\"sec-opiniones\" aria-label=\"Opiniones\"><i><\/i><span>Opiniones<\/span><\/a><a href=\"#sec-faq\" data-nav=\"sec-faq\" aria-label=\"Preguntas\"><i><\/i><span>Preguntas<\/span><\/a><a href=\"#sec-recursos\" data-nav=\"sec-recursos\" aria-label=\"Gu\u00edas\"><i><\/i><span>Gu\u00edas<\/span><\/a><a href=\"#sec-contacto\" data-nav=\"sec-contacto\" aria-label=\"Contacto\"><i><\/i><span>Contacto<\/span><\/a><\/div><script>(function(){var rail=document.getElementById(\"chxRail\");if(!rail)return;document.body.appendChild(rail);var ls=[].slice.call(rail.querySelectorAll(\"a\"));ls.forEach(function(a){a.addEventListener(\"click\",function(e){var t=document.getElementById(a.getAttribute(\"data-nav\"));if(t){e.preventDefault();t.scrollIntoView({behavior:\"smooth\",block:\"start\"});}});});function sy(){return window.pageYOffset||document.documentElement.scrollTop||document.body.scrollTop||0;}function tick(){var y=sy();rail.classList.toggle(\"on\",y>560);var ref=window.innerHeight*0.42,act=null;ls.forEach(function(a){var el=document.getElementById(a.getAttribute(\"data-nav\"));if(el&&el.getBoundingClientRect().top<=ref)act=a.getAttribute(\"data-nav\");});ls.forEach(function(a){a.classList.toggle(\"on\",a.getAttribute(\"data-nav\")===act);});}window.addEventListener(\"scroll\",tick,{passive:true});document.addEventListener(\"scroll\",tick,{passive:true,capture:true});window.addEventListener(\"resize\",tick);if(\"IntersectionObserver\" in window){var io=new IntersectionObserver(tick,{rootMargin:\"-40% 0px -55% 0px\",threshold:[0,1]});ls.forEach(function(a){var el=document.getElementById(a.getAttribute(\"data-nav\"));if(el)io.observe(el);});}var lastY=-1;(function raf(){var y=sy();if(y!==lastY){lastY=y;tick();}requestAnimationFrame(raf);})();tick();})();<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f4a358a e-con-boxed e-flex e-con e-parent\" data-id=\"f4a358a\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-incluye\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b2d161 elementor-widget elementor-widget-html\" data-id=\"1b2d161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.bpx{max-width:1216px;margin:0 auto;padding:0 20px}.bpx-in{background:#EEF3FB;border-radius:24px;padding:56px;display:grid;grid-template-columns:1fr 1fr;gap:52px;align-items:center}.bpx-l h2{font-size:30px !important;font-weight:600 !important;color:#0A0A0A;line-height:1.24;margin:0 0 14px;letter-spacing:-.01em}.bpx-l>p{font-size:16px;line-height:1.7;color:#4b515e;margin:0 0 14px}.rs-hero-checks{display:grid;grid-template-columns:1fr 1fr;gap:11px 24px;margin:20px 0 0}.rs-hchk-i{display:flex;align-items:flex-start;gap:9px;font-size:14.5px;line-height:1.4;color:#2b3038;font-weight:500}.rs-hchk-ic{flex-shrink:0;margin-top:1px}.rs-hchk-t{display:block}.rs-trio{display:flex;flex-wrap:wrap;gap:12px 26px;margin:32px 0 0}.rs-trio-i{display:inline-flex;align-items:center;gap:8px;font-size:14.5px;font-weight:500;color:#0F0F0F}.rs-trio-i svg{width:17px;height:17px;flex:0 0 auto}.bpx-btn{display:inline-flex;align-items:center;gap:8px;margin:34px 0 0;background:#003ABD;color:#fff !important;text-decoration:none;font-weight:600;font-size:15px;padding:15px 32px;border-radius:12px;box-shadow:0 8px 22px rgba(0,58,189,.20);transition:transform .25s ease}.bpx-btn:hover{transform:translateY(-2px)}.pdm{position:relative;border-radius:18px;overflow:hidden}.pdm>img{display:block;width:100%;height:auto}.pdm-card{position:absolute;left:16px;bottom:22px;width:238px;max-width:78%;background:#fff;border-radius:14px;box-shadow:0 18px 40px rgba(15,20,40,.20);padding:16px 18px 14px;animation:pdmF 6s ease-in-out infinite}.pdm-top b{font-size:21px;font-weight:600;color:#0A0A0A;line-height:1}.pdm-sub{font-size:11px;color:#8b919c;margin:5px 0 10px}.pdm-rev{border-top:1px solid #F0F1F4;padding-top:10px}.pdm-rev p{margin:0;font-size:12px;color:#9AA1AD;text-decoration:line-through;line-height:1.4}.pdm-badge{display:inline-block;margin-top:8px;font-size:10.5px;font-weight:600;color:#003ABD;background:#E4ECFB;border-radius:999px;padding:4px 10px}@keyframes pdmF{0%,100%{transform:translateY(0)}50%{transform:translateY(-8px)}}@media(prefers-reduced-motion:reduce){.pdm-card{animation:none}}@media(max-width:960px){.bpx-in{grid-template-columns:1fr;gap:30px;padding:36px 26px}.pdm-card{left:12px;bottom:14px}}@media(max-width:767px){.rs-hero-checks{grid-template-columns:1fr;gap:8px}}<\/style><div class=\"bpx\"><div class=\"bpx-in\"><div class=\"bpx-l\"><h2>Que tu reputaci\u00f3n online refleje la confianza que das en consulta<\/h2><p>Una acusaci\u00f3n de negligencia sin base, una rese\u00f1a escrita por el acompa\u00f1ante y no por el paciente, o una ficha de un profesional que nadie ha creado da\u00f1an la decisi\u00f3n del siguiente paciente.<\/p><p>La plataforma re\u00fane tus rese\u00f1as, te ayuda a responder con confidencialidad y denuncia las que incumplen:<\/p><div class=\"rs-hero-checks\"><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Subes la nota con rese\u00f1as de pacientes reales<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Contestas sin revelar la relaci\u00f3n asistencial<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Retiras lo que expone datos de salud<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Controlas las fichas de tus profesionales<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Detectas la campa\u00f1a coordinada a tiempo<\/span><\/span><span class=\"rs-hchk-i\"><svg class=\"rs-hchk-ic\" width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#0A0A0A\"\/><path d=\"M7.4 12.4l3.1 3.1 6.1-6.6\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span class=\"rs-hchk-t\">Comparas sedes con el mismo criterio<\/span><\/span><\/div><div class=\"rs-trio\"><span class=\"rs-trio-i\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" aria-hidden=\"true\"><path d=\"M21 4h-7M10 4H3M21 12h-9M8 12H3M21 20h-5M12 20H3\"\/><circle cx=\"12\" cy=\"4\" r=\"2\"\/><circle cx=\"10\" cy=\"12\" r=\"2\"\/><circle cx=\"14\" cy=\"20\" r=\"2\"\/><\/svg><span>M\u00e1s pacientes<\/span><\/span><span class=\"rs-trio-i\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M2 12s3.6-7 10-7 10 7 10 7-3.6 7-10 7-10-7-10-7Z\"\/><circle cx=\"12\" cy=\"12\" r=\"3\"\/><\/svg><span>Mejor nota<\/span><\/span><span class=\"rs-trio-i\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 13c0 5-3.5 7.5-7.66 8.95a1 1 0 0 1-.67-.01C7.5 20.5 4 18 4 13V6a1 1 0 0 1 1-1c2 0 4.5-1.2 6.24-2.72a1.17 1.17 0 0 1 1.52 0C14.51 3.81 17 5 19 5a1 1 0 0 1 1 1z\"\/><\/svg><span>Sin comprometer datos<\/span><\/span><\/div><a class=\"bpx-btn\" href=\"https:\/\/www.repscan.com\/es\/formulario-contacto-saas\/\">Reserva una demo <span aria-hidden=\"true\">\u279c<\/span><\/a><\/div><div class=\"bpx-r\"><div class=\"pdm\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/panel-reputacion-clinicas-salud.webp\" alt=\"Que tu reputaci\u00f3n online refleje la confianza que das en consulta\" loading=\"lazy\" width=\"850\" height=\"1275\"><div class=\"pdm-card\"><div class=\"pdm-top\"><b>Tu cl\u00ednica<\/b><\/div><div class=\"pdm-sub\">Rese\u00f1a en Doctoralia<\/div><div class=\"pdm-rev\"><p>Acusaci\u00f3n sin base sobre un tratamiento.<\/p><span class=\"pdm-badge\">Retirada \u2713<\/span><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d63ce37 e-con-boxed e-flex e-con e-parent\" data-id=\"d63ce37\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-como\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa3611 elementor-widget elementor-widget-html\" data-id=\"5aa3611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.psx-head{max-width:1216px;margin:0 auto 18px;display:flex;justify-content:space-between;align-items:center;gap:24px;flex-wrap:wrap}.psx-head h2{margin:0}.psx-lead{max-width:1216px;margin:0 0 62px;font-size:16.5px;line-height:1.7;color:#5B616E;max-width:78ch}.psx-hbtn{display:inline-block;background:#003ABD;color:#fff !important;font-weight:600;font-size:15px;padding:14px 30px;border-radius:10px;text-decoration:none;transition:transform .25s cubic-bezier(.22,.61,.36,1),box-shadow .25s ease}.psx-hbtn:hover{transform:translateY(-2px);box-shadow:0 10px 22px rgba(0,58,189,.22)}.psx-hbtn .ar{display:inline-block;margin-left:8px;transition:transform .25s cubic-bezier(.22,.61,.36,1)}.psx-hbtn:hover .ar{transform:translateX(5px)}.psx{max-width:1216px;margin:0 auto;display:grid;grid-template-columns:1fr 818px;gap:48px;align-items:start}.psx-step{min-height:74vh;display:flex;flex-direction:column;justify-content:center}.psx-num{display:flex;align-items:center;gap:9px;font-size:14px;font-weight:600;letter-spacing:.08em;color:#5B616E;margin-bottom:16px}.psx-num::before{content:\"\";width:8px;height:8px;border-radius:50%;background:#003ABD;flex:0 0 auto}.psx-step h3{font-size:26px;font-weight:600;color:#0A0A0A;margin:0 0 14px;line-height:1.25}.psx-step p{font-size:16px;line-height:1.7;color:#5B616E;margin:0;max-width:42ch}.psx-step ul{margin:14px 0 0;padding:0;list-style:none;max-width:42ch}.psx-step li{position:relative;padding-left:18px;font-size:15px;line-height:1.6;color:#5B616E;margin-bottom:7px}.psx-step li::before{content:\"\";position:absolute;left:0;top:9px;width:5px;height:5px;border-radius:999px;background:#C3C7D2}.psx-imm{display:none}.psx-media{position:sticky;top:calc(50vh - 307px)}.psx-frame{position:relative;aspect-ratio:818\/614;border-radius:24px;overflow:hidden;background:#F3F4F7}.psx-im{position:absolute;inset:0;width:100%;height:auto;aspect-ratio:818\/614;object-fit:cover;opacity:0;translate:0 18px;transition:opacity .5s ease,translate .65s cubic-bezier(.22,.61,.36,1)}.psx-im.on{opacity:1;translate:0 0}html:not(.psxa) .psx-im:first-child{opacity:1;translate:0 0}.psx-cta{background-color:#22307d;max-width:1216px;margin:96px auto 0;display:grid;grid-template-columns:1fr auto;gap:48px;align-items:center;background-image:url(https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/fondo-cta-azul-oscuro-grano.webp);background-size:cover;background-position:center;border-radius:24px;padding:56px}.psx-cta-p{font-size:17px;line-height:1.65;color:#fff;margin:0;max-width:52ch}.psx-cta > a.psx-btn{display:inline-block;background:#fff;color:#0A0A0A !important;font-weight:600;font-size:15px;padding:15px 32px;border-radius:10px;text-decoration:none;white-space:nowrap;box-shadow:0 8px 22px rgba(8,20,60,.28);transition:transform .25s cubic-bezier(.22,.61,.36,1)}.psx-cta > a.psx-btn:hover{transform:translateY(-2px)}@media(max-width:1260px) and (min-width:901px){.psx{grid-template-columns:1fr 1.7fr;gap:44px}}@media(max-width:900px){.psx{grid-template-columns:1fr;gap:0}.psx-media{display:none}.psx-step{min-height:0;padding:30px 0;justify-content:flex-start}.psx-step h3{font-size:22px}.psx-imm{display:block;width:100%;aspect-ratio:818\/614;object-fit:cover;border-radius:16px;margin:4px 0 16px}.psx-cta{background-color:#22307d;grid-template-columns:1fr;gap:18px;margin-top:44px;padding:32px 24px}.psx-head{margin-bottom:12px}.psx-lead{margin:0 0 22px}}<\/style><div class=\"psx-head\"><h2>C\u00f3mo encaja en la operativa de un centro sanitario<\/h2><\/div><p class=\"psx-lead\">Gestionar las rese\u00f1as de un centro sanitario tiene una regla propia: contestar sin revelar que alguien es paciente. As\u00ed encaja en la operativa de la cl\u00ednica.<\/p><div class=\"psx\"><div class=\"psx-steps\"><div class=\"psx-step\" data-ps=\"0\"><span class=\"psx-num\">01<\/span><h3>Recepci\u00f3n no tiene que decidir qu\u00e9 se contesta y qu\u00e9 no<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-clinicas-1.webp\" alt=\"Consulta m\u00e9dica con un paciente: gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud\" loading=\"lazy\"><p>El borrador llega redactado dentro de los l\u00edmites de confidencialidad, as\u00ed que quien publica no tiene que valorar si una frase revela demasiado. Esa decisi\u00f3n, que es la que genera los problemas, ya viene resuelta.<\/p><\/div><div class=\"psx-step\" data-ps=\"1\"><span class=\"psx-num\">02<\/span><h3>Las fichas de tus profesionales dejan de ser un punto ciego<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/analisis-resenas-resumen-ia-repscan.webp\" alt=\"Resumen de rese\u00f1as con IA\" loading=\"lazy\"><p>Muchos especialistas tienen perfil propio en Google o en Doctoralia creado por la propia plataforma o por un paciente, sin que la cl\u00ednica lo sepa. El panel los localiza, te dice cu\u00e1les no est\u00e1n reclamados y sigue su puntuaci\u00f3n igual que la del centro.<\/p><\/div><div class=\"psx-step\" data-ps=\"2\"><span class=\"psx-num\">03<\/span><h3>Las rese\u00f1as delicadas se detectan al instante<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-clinicas-3.webp\" alt=\"Profesional sanitaria atendiendo en consulta: gesti\u00f3n de rese\u00f1as para cl\u00ednicas\" loading=\"lazy\"><p>Una valoraci\u00f3n que menciona una negligencia, que da nombres o que describe una patolog\u00eda se avisa en el momento y se deriva a quien debe decidir la respuesta, en lugar de aparecer en el repaso del viernes.<\/p><\/div><div class=\"psx-step\" data-ps=\"3\"><span class=\"psx-num\">04<\/span><h3>Cada sede se mide con el mismo criterio<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-clinicas-4b.webp\" alt=\"Doctora revisando informaci\u00f3n cl\u00ednica: gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud\" loading=\"lazy\"><p>Si tienes varios centros, ves cu\u00e1l arrastra la media del grupo y por qu\u00e9 motivo concreto. Casi siempre el problema no est\u00e1 repartido: est\u00e1 en una recepci\u00f3n, en una agenda mal dimensionada o en un profesional.<\/p><\/div><div class=\"psx-step\" data-ps=\"4\"><span class=\"psx-num\">05<\/span><h3>El presupuesto y la espera dejan de ser una sorpresa<\/h3><img decoding=\"async\" class=\"psx-imm\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/dashboard-software-gestion-resenas-repscan.webp\" alt=\"Panel con las rese\u00f1as de todas las plataformas\" loading=\"lazy\"><p>La agrupaci\u00f3n por temas ense\u00f1a d\u00f3nde se concentra el descontento. En la mayor\u00eda de cl\u00ednicas no est\u00e1 en la calidad del tratamiento, sino en lo que nadie explic\u00f3 bien antes de empezarlo.<\/p><\/div><\/div><div class=\"psx-media\"><div class=\"psx-frame\"><img decoding=\"async\" class=\"psx-im on\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-clinicas-1.webp\" alt=\"Consulta m\u00e9dica con un paciente: gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud\" loading=\"lazy\"><img decoding=\"async\" class=\"psx-im\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/analisis-resenas-resumen-ia-repscan.webp\" alt=\"Resumen de rese\u00f1as con IA\" loading=\"lazy\"><img decoding=\"async\" class=\"psx-im\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-clinicas-3.webp\" alt=\"Profesional sanitaria atendiendo en consulta: gesti\u00f3n de rese\u00f1as para cl\u00ednicas\" loading=\"lazy\"><img decoding=\"async\" class=\"psx-im\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/paso-clinicas-4b.webp\" alt=\"Doctora revisando informaci\u00f3n cl\u00ednica: gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud\" loading=\"lazy\"><img decoding=\"async\" class=\"psx-im\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/dashboard-software-gestion-resenas-repscan.webp\" alt=\"Panel con las rese\u00f1as de todas las plataformas\" loading=\"lazy\"><\/div><\/div><\/div><div class=\"psx-cta\"><p class=\"psx-cta-p\">\u00bfPrefieres que lo llevemos contigo? Centralizamos Google y Doctoralia, respondemos con confidencialidad y denunciamos lo que incumple las normas.<\/p><a class=\"psx-btn\" href=\"https:\/\/www.repscan.com\/es\/formulario-contacto-saas\/\">Reserva una demo<\/a><\/div><script>(function(){var d=document,h=d.documentElement;try{\nif(!('IntersectionObserver' in window))return;\nif(window.matchMedia&&window.matchMedia('(prefers-reduced-motion: reduce)').matches)return;\nif(window.matchMedia&&window.matchMedia('(max-width: 900px)').matches)return;\nh.classList.add('psxa');\nvar steps=d.querySelectorAll('.psx-step'),ims=d.querySelectorAll('.psx-im');\nfunction act(i){ims.forEach(function(im,k){im.classList.toggle('on',k===i);});}\nact(0);\nvar io=new IntersectionObserver(function(es){es.forEach(function(e){\nif(e.isIntersecting){act(parseInt(e.target.getAttribute('data-ps'),10)||0);}});},\n{rootMargin:'-48% 0px -48% 0px',threshold:0});\nsteps.forEach(function(s){io.observe(s);});\n}catch(e){h.classList.remove('psxa');}})();<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-41901dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41901dc\" data-element_type=\"section\" data-e-type=\"section\" id=\"sec-servicios\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3327b33\" data-id=\"3327b33\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43a30b7 elementor-widget elementor-widget-html\" data-id=\"43a30b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.hsf{padding:0 20px;}.hsf-in{max-width:1216px;margin:0 auto;}.hsf-h{font-size:30px !important;font-weight:500 !important;line-height:1.24;color:#0A0A0A;margin:0 0 12px;}.hsf-s{font-size:16.5px;line-height:1.68;color:#5B616E;margin:0 0 34px;max-width:76ch;}.hsf-pie{font-size:15px;line-height:1.7;color:#5B616E;margin:30px 0 0;}.hsf-pie a{color:#003ABD;text-decoration:none;font-weight:500;}.rs-fc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:24px;width:100%;align-items:stretch;}.rs-fc{display:flex;flex-direction:column;background:#FFFFFF;border:1px solid #E8E8ED;border-radius:20px;padding:24px;transition:transform .32s cubic-bezier(.2,.6,.2,1),box-shadow .32s ease,border-color .32s ease;}.rs-fc:hover{transform:translateY(-3px);border-color:#D6D6DB;box-shadow:rgba(16,24,64,.10) 0 14px 30px;}.rs-fc-im{overflow:hidden;border-radius:12px;margin-bottom:14px;}.rs-fc-im img{width:100%;height:190px;object-fit:cover;border-radius:12px;display:block;transition:transform .6s cubic-bezier(.2,.6,.2,1);}.rs-fc:hover .rs-fc-im img{transform:scale(1.04);}.rs-fc-lab{font-size:13px;color:#5f6672;font-weight:500;margin-bottom:6px;letter-spacing:.2px;}.rs-fc-t{font-size:21px;font-weight:600;color:#0A0A0A;margin:0 0 10px;line-height:1.22;}.rs-fc-d{font-size:15px;color:#5B616E;line-height:1.55;position:relative;}.rs-fc-d div{margin:0 0 8px;}.rs-fc-d div:last-child{margin-bottom:0;}.rs-fc-foot{display:flex;align-items:center;gap:14px;margin-top:auto;padding-top:14px;}.rs-fc-foot a.rs-fc-btn{margin:0 0 0 auto !important;}a.rs-fc-btn{display:inline-flex !important;align-items:center;gap:6px;align-self:flex-start;width:-moz-fit-content;width:fit-content;background:#FFFFFF !important;color:#0F0F0F !important;border:1px solid #0F0F0F !important;border-radius:10px !important;padding:9px 16px !important;font-size:13.5px !important;font-weight:600 !important;line-height:1 !important;text-decoration:none !important;transition:background-color .25s ease,box-shadow .25s ease !important;}a.rs-fc-btn:hover{background:#0F0F0F !important;color:#FFFFFF !important;box-shadow:rgba(0,0,0,.14) 0 4px 12px !important;}.rs-fc-ext{font-size:15px;line-height:1;}@media(max-width:1100px){.rs-fc-grid{grid-template-columns:repeat(2,1fr);}}@media(max-width:760px){.hsf{padding:0 16px;}.hsf-h{font-size:26px !important;}.rs-fc-grid{grid-template-columns:1fr;gap:16px;}.rs-fc-im img{height:170px;}}.hsf-eye{font-size:12.5px;font-weight:600;letter-spacing:1.4px;color:#8A90A0;margin:0 0 12px;}.hsf-lead{font-size:17px;line-height:1.7;color:#4b515e;margin:0 0 34px;max-width:78ch;}.hsf-h3{font-size:22px !important;font-weight:600;color:#0A0A0A;line-height:1.3;margin:0 0 8px;}@media(max-width:760px){.hsf-lead{font-size:16px;margin-bottom:26px;}.hsf-h3{font-size:20px !important;}}.hsf-top{display:grid;grid-template-columns:1fr auto;gap:36px;align-items:end;margin:0 0 34px;}.hsf-top .hsf-h{margin:0 0 10px;}.hsf-top p{font-size:16.5px;line-height:1.68;color:#5B616E;margin:0;max-width:64ch;}.hsf-btn{display:inline-flex;align-items:center;gap:8px;background:#003ABD;color:#fff !important;text-decoration:none;font-weight:600;font-size:15px;padding:14px 28px;border-radius:12px;white-space:nowrap;transition:transform .25s cubic-bezier(.22,.61,.36,1);}.hsf-btn:hover{transform:translateY(-2px);}@media(max-width:900px){.hsf-top{grid-template-columns:1fr;gap:20px;align-items:start;margin-bottom:26px;}}<\/style><div class=\"hsf\"><div class=\"hsf-in\"><div class=\"hsf-top\"><div><h2 class=\"hsf-h\">Todo lo que hace la plataforma por tu cl\u00ednica<\/h2><p>Google y Doctoralia en un panel: responder sin comprometer la confidencialidad, denunciar, medir y mejorar tu ficha, cada cosa con su herramienta.<\/p><\/div><\/div><div class=\"rs-fc-grid\"><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/responde-resenas-con-ia.webp\" alt=\"Responder rese\u00f1as de pacientes respetando la confidencialidad\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Confidencialidad<\/div><h3 class=\"rs-fc-t\">Responde sin confirmar que esa persona es paciente tuyo<\/h3><div class=\"rs-fc-d\"><div>Aqu\u00ed est\u00e1 el error que m\u00e1s se repite en el sector: contestar \u00absentimos que su tratamiento no saliera como esperaba\u00bb. Con esa frase acabas de confirmar en p\u00fablico que esa persona se trat\u00f3 en tu centro, y eso ya es un dato de salud.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/responder-resenas-ia\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/eliminar-borrar-resenas-falsas-saas.webp\" alt=\"Denuncia de rese\u00f1as falsas en cl\u00ednicas\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Denuncias<\/div><h3 class=\"rs-fc-t\">Rese\u00f1as improcedentes y campa\u00f1as coordinadas<\/h3><div class=\"rs-fc-d\"><div>Las cl\u00ednicas reciben un tipo de rese\u00f1a que casi no se ve en otros sectores: la del acompa\u00f1ante que nunca fue atendido, la que detalla el estado de salud de un tercero, la del paciente al que se le deneg\u00f3 una baja o un informe, y la oleada organizada tras un conflicto laboral o una discrepancia entre socios.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/servicio-eliminacion-resenas-google\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/analisis-resenas-con-ia-software.webp\" alt=\"Resumen con IA de las rese\u00f1as de una cl\u00ednica\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Diagn\u00f3stico<\/div><h3 class=\"rs-fc-t\">Qu\u00e9 falla de verdad: la espera, el trato o el presupuesto<\/h3><div class=\"rs-fc-d\"><div>En salud, la mala rese\u00f1a casi nunca habla de la calidad cl\u00ednica: habla del tiempo de espera, de la informaci\u00f3n que nadie explic\u00f3 bien o del presupuesto que no cuadr\u00f3 con lo que se dijo en la primera visita.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/analisis-sentimiento-resenas\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/SEO-Local-Automatico-v2.webp\" alt=\"Auditor\u00eda de perfil SEO local para cl\u00ednicas\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">SEO local<\/div><h3 class=\"rs-fc-t\">Una ficha por centro y por profesional, bien cuidada<\/h3><div class=\"rs-fc-d\"><div>En sanidad conviven dos capas: la ficha del centro y la de cada especialista, que muchas veces tiene perfil propio en Google y en Doctoralia sin que la cl\u00ednica lo sepa.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/servicios-google-my-business\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/Filtro-inteligente-resenas-negativas-v2.webp\" alt=\"Aviso inmediato de rese\u00f1a negativa en cl\u00ednica\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">Alertas<\/div><h3 class=\"rs-fc-t\">Aviso inmediato cuando llega una rese\u00f1a delicada<\/h3><div class=\"rs-fc-d\"><div>Una rese\u00f1a que menciona una negligencia, que da nombres o que detalla una patolog\u00eda no puede esperar al repaso semanal. Cada hora que sigue publicada la lee alguien que estaba a punto de pedir cita.<\/div><\/div><\/article><article class=\"rs-fc\"><div class=\"rs-fc-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/tarjeta-nfc-resenas-google.webp\" alt=\"Pedir rese\u00f1as a pacientes en recepci\u00f3n\" loading=\"lazy\"><\/div><div class=\"rs-fc-lab\">M\u00e1s rese\u00f1as<\/div><h3 class=\"rs-fc-t\">Rese\u00f1as de pacientes satisfechos, pedidas como toca<\/h3><div class=\"rs-fc-d\"><div>El paciente que sale contento de consulta no escribe nada; el que discute un presupuesto en recepci\u00f3n, s\u00ed. Corregir ese desequilibrio es la v\u00eda m\u00e1s r\u00e1pida para mejorar la nota de un centro sanitario.<\/div><\/div><div class=\"rs-fc-foot\"><a class=\"rs-fc-btn\" href=\"https:\/\/www.repscan.com\/es\/tarjeta-nfc-resenas-google-maps\/\">Ir a la p\u00e1gina<span class=\"rs-fc-ext\" aria-hidden=\"true\">&#8599;<\/span><\/a><\/div><\/article><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4fc795c e-con-boxed e-flex e-con e-parent\" data-id=\"4fc795c\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-situaciones\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0d8b1a elementor-widget elementor-widget-html\" data-id=\"a0d8b1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.sitx{max-width:1160px;margin:0 auto;padding:16px 20px;text-align:center}.sitx-h{font-size:34px !important;font-weight:600 !important;color:#0A0A0A;margin:0 0 10px;letter-spacing:-.02em;line-height:1.15}.sitx-s{font-size:16.5px;line-height:1.6;color:#5B616E;margin:0 auto 30px;max-width:60ch}.sitx-w input{position:absolute;opacity:0;pointer-events:none}.sitx-tabs{display:inline-flex;flex-wrap:wrap;justify-content:center;gap:8px;background:#fff;border:1px solid #E7E8EE;border-radius:999px;padding:9px;margin:0 0 40px;box-shadow:0 2px 12px rgba(16,24,40,.05)}.sitx-lab{cursor:pointer;display:inline-flex;align-items:center;gap:8px;padding:15px 26px;border-radius:999px;font-size:14.5px;font-weight:600;color:#3a3a5c;background:#EEF0FB;transition:background .2s ease,color .2s ease}.sitx-lab svg{width:16px;height:16px;flex:0 0 auto}.sitx-lab:hover{background:#E4E7F8}.sitx-p{display:none;grid-template-columns:1fr 1.02fr;gap:52px;align-items:center;text-align:left}.sitx-im{margin:0;border-radius:20px;overflow:hidden}.sitx-im img{width:100%;height:100%;min-height:360px;max-height:440px;object-fit:cover;display:block}.sitx-bd h3{font-size:25px;font-weight:600;color:#0A0A0A;margin:0 0 16px;line-height:1.25}.sitx-bd p{font-size:15.5px;line-height:1.7;color:#5B616E;margin:0 0 20px}.sitx-link{display:inline-flex;align-items:center;gap:7px;color:#003ABD;text-decoration:none;font-size:15px;font-weight:600}.sitx-link:hover{text-decoration:underline}#sitb6846-0:checked ~ .sitx-panels .sitx-p:nth-child(1){display:grid}#sitb6846-0:checked ~ .sitx-tabs label[for=\"sitb6846-0\"]{background:#0A0A0A;color:#fff}#sitb6846-1:checked ~ .sitx-panels .sitx-p:nth-child(2){display:grid}#sitb6846-1:checked ~ .sitx-tabs label[for=\"sitb6846-1\"]{background:#0A0A0A;color:#fff}#sitb6846-2:checked ~ .sitx-panels .sitx-p:nth-child(3){display:grid}#sitb6846-2:checked ~ .sitx-tabs label[for=\"sitb6846-2\"]{background:#0A0A0A;color:#fff}#sitb6846-3:checked ~ .sitx-panels .sitx-p:nth-child(4){display:grid}#sitb6846-3:checked ~ .sitx-tabs label[for=\"sitb6846-3\"]{background:#0A0A0A;color:#fff}@media(max-width:820px){.sitx-p{grid-template-columns:1fr;gap:24px}.sitx-im img{min-height:220px}.sitx-h{font-size:26px !important}}<\/style><div class=\"sitx\"><h2 class=\"sitx-h\">\u00bfQu\u00e9 rese\u00f1a de tu cl\u00ednica te ha llegado?<\/h2><p class=\"sitx-s\">Estas son las que m\u00e1s nos llegan de cl\u00ednicas y centros de salud. Elige la tuya y te contamos qu\u00e9 se puede hacer.<\/p><div class=\"sitx-w\"><input type=\"radio\" name=\"sitb6846\" id=\"sitb6846-0\" checked><input type=\"radio\" name=\"sitb6846\" id=\"sitb6846-1\"><input type=\"radio\" name=\"sitb6846\" id=\"sitb6846-2\"><input type=\"radio\" name=\"sitb6846\" id=\"sitb6846-3\"><div class=\"sitx-tabs\"><label for=\"sitb6846-0\" class=\"sitx-lab\">Acusan de negligencia<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/label><label for=\"sitb6846-1\" class=\"sitx-lab\">Extorsi\u00f3n por retirarla<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><line x1=\"17\" x2=\"22\" y1=\"8\" y2=\"13\"\/><line x1=\"22\" x2=\"17\" y1=\"8\" y2=\"13\"\/><\/svg><\/label><label for=\"sitb6846-2\" class=\"sitx-lab\">La escribi\u00f3 el acompa\u00f1ante<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 22h16a2 2 0 0 0 2-2V4a2 2 0 0 0-2-2H8a2 2 0 0 0-2 2v16a2 2 0 0 1-4 0v-9c0-1.1.9-2 2-2h2\"\/><path d=\"M18 14h-8M15 18h-5M18 6h-8v4h8V6Z\"\/><\/svg><\/label><label for=\"sitb6846-3\" class=\"sitx-lab\">Ficha no autorizada<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\/><circle cx=\"9\" cy=\"9\" r=\"2\"\/><path d=\"m21 15-3.09-3.09a2 2 0 0 0-2.82 0L6 21\"\/><\/svg><\/label><\/div><div class=\"sitx-panels\"><div class=\"sitx-p\"><span class=\"sitx-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/eliminar-borrar-resenas-falsas-saas.webp\" alt=\"Acusan de negligencia\" loading=\"lazy\"><\/span><div class=\"sitx-bd\"><h3>Una rese\u00f1a te acusa de negligencia<\/h3><p>No conviene entrar al detalle en p\u00fablico, ni siquiera para defenderse: cualquier aclaraci\u00f3n cl\u00ednica confirma que esa persona es paciente tuya. Se responde con un mensaje neutro que ofrece un canal directo, y en paralelo se valora si el contenido es difamatorio o expone datos protegidos, que son las dos v\u00edas con m\u00e1s recorrido para retirarlo.<\/p><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/servicio-eliminacion-resenas-google\/\">Ver c\u00f3mo lo resolvemos <span aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><div class=\"sitx-p\"><span class=\"sitx-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/eliminar-borrar-resenas-falsas-saas.webp\" alt=\"Extorsi\u00f3n por retirarla\" loading=\"lazy\"><\/span><div class=\"sitx-bd\"><h3>Te piden retirar una rese\u00f1a a cambio de dinero o de un tratamiento gratis<\/h3><p>Es extorsi\u00f3n y no se negocia. Se documenta la comunicaci\u00f3n, se denuncia la rese\u00f1a ante la plataforma aportando esa prueba, y se valora la v\u00eda legal. Ceder una vez suele traer un segundo intento del mismo perfil o de otro.<\/p><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/servicio-eliminacion-resenas-google\/\">Ver c\u00f3mo lo resolvemos <span aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><div class=\"sitx-p\"><span class=\"sitx-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/responde-resenas-con-ia.webp\" alt=\"La escribi\u00f3 el acompa\u00f1ante\" loading=\"lazy\"><\/span><div class=\"sitx-bd\"><h3>La rese\u00f1a la ha escrito el acompa\u00f1ante, no el paciente<\/h3><p>Es muy habitual en pediatr\u00eda, geriatr\u00eda y urgencias. Quien escribe describe una experiencia que no vivi\u00f3 como paciente y a menudo revela el estado de salud de un tercero, lo que abre una v\u00eda de denuncia por exposici\u00f3n de datos personales independientemente de si la queja tiene fundamento.<\/p><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/responder-resenas-ia\/\">Ver c\u00f3mo lo resolvemos <span aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><div class=\"sitx-p\"><span class=\"sitx-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/SEO-Local-Automatico-v2.webp\" alt=\"Ficha no autorizada\" loading=\"lazy\"><\/span><div class=\"sitx-bd\"><h3>Aparece una ficha de un profesional tuyo que nadie ha creado<\/h3><p>Google y los portales sanitarios generan fichas de forma autom\u00e1tica. Mientras no se reclamen, cualquiera puede valorarlas y nadie del centro puede responder. La auditor\u00eda las localiza y el primer paso es siempre reclamar la propiedad para poder gestionarlas.<\/p><a class=\"sitx-link\" href=\"https:\/\/www.repscan.com\/es\/servicios-google-my-business\/\">Ver c\u00f3mo lo resolvemos <span aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-64f895c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"64f895c\" data-element_type=\"section\" data-e-type=\"section\" id=\"sec-opiniones\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e85f27\" data-id=\"4e85f27\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-476b880 elementor-widget elementor-widget-html\" data-id=\"476b880\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.soc{max-width:1216px;margin:0 auto;padding:72px 0 8px;background-image:linear-gradient(#ECEDF0,#ECEDF0);background-repeat:no-repeat;background-size:100% 1px;background-position:top center}.soc-grid{display:grid;grid-template-columns:1fr 392px;gap:64px;align-items:start}.soc-lab{display:block;font-size:12.5px;font-weight:600;letter-spacing:.08em;text-transform:none;color:#8A90A0;margin:0 0 18px}.soc-logos{display:flex;flex-wrap:wrap;align-items:center;gap:16px 34px;margin-bottom:26px}.soc-logos img{filter:grayscale(1);opacity:.55;transition:opacity .25s ease,filter .25s ease}.soc-logos img:hover{filter:grayscale(0);opacity:1}.soc-aw{display:flex;flex-wrap:wrap;align-items:center;gap:12px 26px;padding-top:22px;border-top:1px solid #F1F2F5}.soc-aw span{display:flex;align-items:center;gap:9px;font-size:14px;color:#3F4552}.soc-aw img{height:24px;width:auto;opacity:.75}.soc-more{display:inline-block;margin-top:20px;font-size:14.5px;font-weight:600;color:#003ABD;text-decoration:underline;text-underline-offset:3px}.soc-rev{border:1px solid #E8E8ED;border-radius:18px;padding:8px 10px;background:#fff;overflow:hidden}.soc-rev .elfsight-app-b0a4d13d-46f5-4917-8212-f2200340bd60{max-height:330px;overflow:hidden}@media(max-width:900px){.soc{padding-top:44px}.soc-grid{grid-template-columns:1fr;gap:30px}.soc-logos{gap:14px 24px;margin-bottom:20px}.soc-logos img{height:15px !important}.soc-aw{gap:10px 18px}}.soc-cases{display:grid;grid-template-columns:repeat(3,1fr);gap:30px;margin:30px 0 0;padding-top:26px;border-top:1px solid #F1F2F5}.soc-case{margin:0;display:flex;flex-direction:column;gap:12px}.soc-case img{width:46px;height:46px;border-radius:999px;object-fit:cover;background:#F1F3F7}.soc-case blockquote{margin:0;font-size:14.5px;line-height:1.6;color:#3F4552;font-style:italic}.soc-case blockquote::before{content:\"\\201C\"}.soc-case blockquote::after{content:\"\\201D\"}.soc-case figcaption{display:flex;flex-direction:column;gap:2px}.soc-case figcaption b{font-size:14px;font-weight:600;color:#0A0A0A}.soc-case figcaption span{font-size:13px;color:#8A90A0}.soc-org{display:flex;align-items:center;gap:22px;margin-top:22px;padding-top:20px;border-top:1px solid #F1F2F5}.soc-org b{font-size:13px;font-weight:600;color:#8A90A0;margin-right:2px}.soc-org img{height:26px;width:auto;opacity:.8;filter:grayscale(1)}@media(max-width:900px){.soc-cases{grid-template-columns:1fr;gap:22px;margin-top:22px}.soc-case{flex-direction:row;align-items:flex-start;gap:12px}.soc-case img{flex:0 0 auto}.soc-org{flex-wrap:wrap;gap:14px}}<\/style><div class=\"soc\"><div class=\"soc-grid\"><div class=\"soc-l\"><span class=\"soc-lab\">Han hablado de nosotros<\/span><div class=\"soc-logos\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/el-pais.webp\" alt=\"El Pa\u00eds\" width=\"49\" height=\"20\" decoding=\"async\" style=\"height:20px;width:49px;display:block\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/lavanguardia.png\" alt=\"La Vanguardia\" width=\"78\" height=\"17\" decoding=\"async\" style=\"height:17px;width:78px;display:block\"><img src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/forbes-logo-1.webp\" alt=\"Forbes\" width=\"60\" height=\"15\" decoding=\"async\" style=\"height:15px;width:60px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/antena3.png\" alt=\"Antena 3\" width=\"49\" height=\"20\" decoding=\"async\" style=\"height:20px;width:49px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/04\/tve.png\" alt=\"TVE\" width=\"33\" height=\"20\" decoding=\"async\" style=\"height:20px;width:33px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2021\/11\/Logo-Expansion.png\" alt=\"Expansi\u00f3n\" width=\"73\" height=\"15\" decoding=\"async\" style=\"height:15px;width:73px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2021\/11\/logo_emprendedores.png\" alt=\"Emprendedores\" width=\"82\" height=\"14\" decoding=\"async\" style=\"height:14px;width:82px;display:block\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/07\/MWcongress.webp\" alt=\"Mobile World Congress\" width=\"168\" height=\"13\" decoding=\"async\" style=\"height:13px;width:168px;display:block\"><\/div><div class=\"soc-aw\"><span><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/08\/premis-talent-cambra-comerc-barcelona.webp\" alt=\"Premis Talent de la Cambra de Comer\u00e7 de Barcelona\" loading=\"lazy\">Premis Talent, Cambra de Comer\u00e7 de Barcelona<\/span><span><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/07\/enisa-logo.jpg\" alt=\"ENISA\" loading=\"lazy\">Empresa respaldada por ENISA<\/span><\/div><a class=\"soc-more\" href=\"https:\/\/www.repscan.com\/es\/sala-de-prensa\/\">Ver la sala de prensa \u279c<\/a><\/div><div class=\"soc-r\"><span class=\"soc-lab\">Lo que dicen nuestros clientes<\/span><div class=\"soc-rev\"><script src=\"https:\/\/static.elfsight.com\/platform\/platform.js\" async><\/script><div class=\"elfsight-app-b0a4d13d-46f5-4917-8212-f2200340bd60\" data-elfsight-app-lazy><\/div><\/div><\/div><\/div><div class=\"soc-cases\"><figure class=\"soc-case\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/santiago_segura.png\" alt=\"Santiago Segura\" width=\"46\" height=\"46\" decoding=\"async\"><blockquote>Mi imagen apareci\u00f3 en una estafa de pastillas milagrosas. Contact\u00e9 con Repscan y, por fin, alguien actu\u00f3 con seriedad y resolvi\u00f3 el problema.<\/blockquote><figcaption><b>Santiago Segura<\/b><span>Director y actor<\/span><\/figcaption><\/figure><figure class=\"soc-case\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/nino_becerra.png\" alt=\"Santiago Ni\u00f1o Becerra\" width=\"46\" height=\"46\" decoding=\"async\"><blockquote>Mi nombre apareci\u00f3 ligado a una estafa de inversi\u00f3n con frases que nunca dije. Contact\u00e9 con Repscan y en solo dos d\u00edas eliminaron todo.<\/blockquote><figcaption><b>Santiago Ni\u00f1o Becerra<\/b><span>Economista<\/span><\/figcaption><\/figure><figure class=\"soc-case\"><img loading=\"lazy\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/xantal_xavina.png\" alt=\"Xantal Llavina\" width=\"46\" height=\"46\" decoding=\"async\"><blockquote>Contrat\u00e9 sus servicios por un tema personal y RepScan actu\u00f3 de inmediato, ofreciendo una soluci\u00f3n r\u00e1pida y efectiva.<\/blockquote><figcaption><b>Xantal Llavina<\/b><span>Periodista y presentadora<\/span><\/figcaption><\/figure><\/div><div class=\"soc-org\"><b>Tambi\u00e9n conf\u00edan en nosotros<\/b><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/04\/logo-betis-1.png\" alt=\"Real Betis Balompi\u00e9\" loading=\"lazy\" height=\"26\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/05\/securitas-direct.webp\" alt=\"Securitas Direct\" loading=\"lazy\" height=\"26\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d19b7f6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d19b7f6\" data-element_type=\"section\" data-e-type=\"section\" id=\"sec-faq\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a31eac9\" data-id=\"a31eac9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-ce1d0bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ce1d0bd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6224e22\" data-id=\"6224e22\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a66659 elementor-widget elementor-widget-heading\" data-id=\"3a66659\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes sobre las rese\u00f1as en el sector salud<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cc55764\" data-id=\"cc55764\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e06f5e elementor-widget elementor-widget-toggle\" data-id=\"3e06f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6501\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6501\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfPuedo responder a la rese\u00f1a de un paciente sin vulnerar la confidencialidad?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6501\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6501\"><p>S\u00ed, siempre que no confirmes que esa persona ha sido atendida en tu centro ni des detalle alguno del caso. La respuesta correcta agradece la valoraci\u00f3n, ofrece un canal privado de contacto y no menciona diagn\u00f3stico, tratamiento ni fechas. Frases del tipo \u00absentimos que su intervenci\u00f3n no fuera como esperaba\u00bb ya revelan un dato de salud.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6502\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6502\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfSe pueden eliminar las rese\u00f1as falsas de una cl\u00ednica?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6502\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6502\"><p>Se pueden denunciar las que incumplen la pol\u00edtica de la plataforma: las que no corresponden a un paciente real, las publicadas por competidores, las que contienen insultos y, muy especialmente, las que exponen datos de salud de un tercero. Una opini\u00f3n negativa aut\u00e9ntica no es eliminable, pero s\u00ed se puede responder bien.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6503\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6503\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfQu\u00e9 hago si una rese\u00f1a me acusa de negligencia?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6503\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6503\"><p>No conviene entrar al detalle en p\u00fablico, ni siquiera para defenderse, porque cualquier aclaraci\u00f3n cl\u00ednica confirma la relaci\u00f3n asistencial. Se responde con un mensaje neutro que ofrece un canal directo y se valora en paralelo si el contenido es difamatorio o expone datos protegidos, que son las dos v\u00edas con m\u00e1s recorrido para retirarlo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6504\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6504\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfPuede un paciente publicar detalles de su tratamiento en una rese\u00f1a?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6504\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6504\"><p>Puede hacerlo con sus propios datos, porque dispone de su informaci\u00f3n de salud. El problema aparece cuando la rese\u00f1a expone datos de un tercero, como ocurre cuando la escribe un familiar, y ah\u00ed s\u00ed existe una v\u00eda clara de retirada ante la plataforma.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6505\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-6505\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfSirve para cl\u00ednicas con varios centros o varios especialistas?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6505\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-6505\"><p>S\u00ed. Cada sede conserva su ficha y su nota, y tambi\u00e9n se siguen las fichas individuales de los profesionales, que muchas veces existen en Google o Doctoralia sin que la cl\u00ednica las haya reclamado. El panel permite compararlas y detectar si el problema es de un centro o de una consulta concreta.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6506\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-6506\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfPuedo pedir rese\u00f1as a mis pacientes?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6506\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-6506\"><p>Puedes invitarles a valorar la experiencia, siempre a todos por igual y sin condicionar la puntuaci\u00f3n ni ofrecer nada a cambio. Lo que no se puede hacer es preguntar primero si la experiencia fue buena para pedir la rese\u00f1a solo a quien responde que s\u00ed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6507\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-6507\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfQu\u00e9 pasa con las rese\u00f1as si cambio el nombre de la cl\u00ednica?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6507\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-6507\"><p>Si se modifica la ficha existente, las rese\u00f1as se mantienen. Si se crea una ficha nueva, se pierden todas. Es el error m\u00e1s caro del sector y ocurre en casi todos los cambios de titularidad o de marca, as\u00ed que conviene planificar la transici\u00f3n antes de tocar nada.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6508\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-6508\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfIncluye Doctoralia?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6508\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-6508\"><p>S\u00ed, junto con Google, Google Maps y el resto de portales sanitarios donde tu centro o tus profesionales tengan presencia.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6509\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-6509\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfLas rese\u00f1as influyen en que mi cl\u00ednica aparezca antes en Google?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6509\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-6509\"><p>La cantidad de rese\u00f1as, la puntuaci\u00f3n y la regularidad con la que llegan son se\u00f1ales que Google usa para ordenar los resultados locales, junto con la distancia y con lo completa que est\u00e9 la ficha. En especialidades muy competidas, dos centros con la misma nota pueden posicionarse distinto seg\u00fan lo activa que est\u00e9 su ficha.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-305e5b8 e-con-full e-flex e-con e-parent\" data-id=\"305e5b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab8d33b elementor-widget elementor-widget-html\" data-id=\"ab8d33b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.cta9{position:relative;max-width:1216px;margin:0 auto;border-radius:24px;overflow:hidden;background:#EAF0FE}.cta9-bgw{position:absolute;inset:0;overflow:hidden;display:block}.cta9-bgw img{width:100%;height:100% !important;object-fit:cover;display:block;max-width:none}.cta9-in{position:relative;padding:56px 40px;text-align:center}.cta9 h2{font-size:29px !important;font-weight:600 !important;line-height:1.2;color:#0A0A0A;margin:0 0 12px;letter-spacing:-.01em}.cta9 p{font-size:16px;line-height:1.6;color:#3F4552;margin:0 auto 26px;max-width:56ch}.cta9 a{display:inline-block;background:#003ABD;color:#fff !important;text-decoration:none;font-size:15px;font-weight:600;padding:17px 28px;border-radius:12px;transition:transform .25s cubic-bezier(.22,.61,.36,1)}.cta9 a:hover{transform:translateY(-2px);box-shadow:0 12px 26px rgba(0,58,189,.22)}.cta9 a .ar{display:inline-block;margin-left:8px;transition:transform .3s ease}.cta9 a:hover .ar{transform:translateX(5px)}@media(max-width:640px){.cta9-in{padding:36px 22px}.cta9 h2{font-size:24px !important}}<\/style><div class=\"cta9\"><span class=\"cta9-bgw\"><img decoding=\"async\" class=\"cta9-bg\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/fondo-degradado-pastel-azul-grano.webp\" alt=\"\" aria-hidden=\"true\" loading=\"lazy\"><\/span><div class=\"cta9-in\"><h2>\u00bfQuieres cuidar la reputaci\u00f3n de tu centro?<\/h2><p>Te ense\u00f1amos el panel con tus fichas reales, incluidas las de tus profesionales, y te decimos qu\u00e9 rese\u00f1as son denunciables y por qu\u00e9 v\u00eda.<\/p><a href=\"https:\/\/www.repscan.com\/es\/formulario-contacto-saas\/\">Reserva una demo <span class=\"ar\">&#10140;<\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3efd19a e-con-boxed e-flex e-con e-parent\" data-id=\"3efd19a\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-recursos\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96683f0 elementor-widget elementor-widget-html\" data-id=\"96683f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.rsv{max-width:1216px;margin:0 auto 74px;}\n.rsv h2{font-size:30px !important;font-weight:500 !important;color:#0A0A0A;line-height:1.24;margin:0 0 22px;}\n.rsv-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px 28px;}\n.rsv-it{display:flex;align-items:center;gap:11px;font-size:15px;font-weight:500;color:#0A0A0A;text-decoration:none;padding:14px 0;border-top:1px solid #EEEFF2;transition:color .25s ease;}\n.rsv-it svg{width:20px;height:20px;flex:0 0 auto;color:#0A0A0A;transition:color .25s ease;}\n.rsv-it:hover,.rsv-it:hover svg{color:#003ABD;}\n.rbl{max-width:1216px;margin:0 auto;}\n.rbl h2{font-size:30px !important;font-weight:500 !important;color:#0A0A0A;line-height:1.24;margin:0 0 24px;}\n.rbl-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:26px;}\n.rbl-card{display:flex;flex-direction:column;background:#F6F7F9;border-radius:16px;padding:18px 24px 24px;text-decoration:none;transition:transform .3s cubic-bezier(.22,.61,.36,1),box-shadow .3s ease;}\n.rbl-card:hover{transform:translateY(-4px);box-shadow:0 14px 30px rgba(16,24,64,.08);}\n.rbl-im{display:block;aspect-ratio:16\/9;overflow:hidden;border-radius:12px;margin:0 0 18px;}\n.rbl-im img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .5s cubic-bezier(.22,.61,.36,1);}\n.rbl-card:hover .rbl-im img{transform:scale(1.05);}\n.rbl-dt{font-size:13px;color:#8b919c;margin:0 0 8px;}\n.rbl-t{font-size:19px;font-weight:600;color:#0b1124;line-height:1.35;margin:0 0 10px;}\n.rbl-x{font-size:14.5px;line-height:1.6;color:#5B616E;margin:0 0 18px;}\n.rbl-more{margin-top:auto;font-size:14.5px;font-weight:500;color:#003ABD;}\n.rbl-card:hover .rbl-more{text-decoration:underline;}\n@media(max-width:900px){.rsv-grid{grid-template-columns:1fr;gap:0;}.rbl-grid{grid-template-columns:1fr;}.rsv h2,.rbl h2{font-size:25px !important;}}\n<\/style><div class=\"rsv\"><h2>M\u00f3dulos para gestionar las rese\u00f1as de tu cl\u00ednica<\/h2><div class=\"rsv-grid\"><a class=\"rsv-it\" href=\"https:\/\/www.repscan.com\/es\/servicio-eliminacion-resenas-google\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 13c0 5-3.5 7.5-7.66 8.95a1 1 0 0 1-.67-.01C7.5 20.5 4 18 4 13V6a1 1 0 0 1 1-1c2 0 4.5-1.2 6.24-2.72a1.17 1.17 0 0 1 1.52 0C14.51 3.81 17 5 19 5a1 1 0 0 1 1 1z\"\/><\/svg><span>Eliminar rese\u00f1as falsas<\/span><\/a><a class=\"rsv-it\" href=\"https:\/\/www.repscan.com\/es\/responder-resenas-ia\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m7 21-4.3-4.3c-1-1-1-2.5 0-3.4l9.6-9.6c1-1 2.5-1 3.4 0l5.6 5.6c1 1 1 2.5 0 3.4L13 21\"\/><path d=\"M22 21H7\"\/><path d=\"m5 11 9 9\"\/><\/svg><span>Responder rese\u00f1as con IA<\/span><\/a><a class=\"rsv-it\" href=\"https:\/\/www.repscan.com\/es\/analisis-sentimiento-resenas\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\" ry=\"2\"\/><circle cx=\"9\" cy=\"9\" r=\"2\"\/><path d=\"m21 15-3.086-3.086a2 2 0 0 0-2.828 0L6 21\"\/><\/svg><span>Resumen de rese\u00f1as con IA<\/span><\/a><a class=\"rsv-it\" href=\"https:\/\/www.repscan.com\/es\/servicios-google-my-business\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><line x1=\"17\" x2=\"22\" y1=\"8\" y2=\"13\"\/><line x1=\"22\" x2=\"17\" y1=\"8\" y2=\"13\"\/><\/svg><span>Perfil de Google (SEO local)<\/span><\/a><\/div><\/div><div class=\"rbl\"><h2>Gu\u00edas sobre rese\u00f1as en el sector salud<\/h2><div class=\"rbl-grid\"><a class=\"rbl-card\" href=\"https:\/\/www.repscan.com\/es\/blog\/por-que-google-esta-borrando-resenas-y-como-evitarlo\/\"><span class=\"rbl-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/03\/google-borra-resenas.jpg\" alt=\"Por qu\u00e9 Google est\u00e1 borrando rese\u00f1as y c\u00f3mo evitarlo\" loading=\"lazy\"><\/span><span class=\"rbl-dt\">9 Mar 2026<\/span><b class=\"rbl-t\">Por qu\u00e9 Google est\u00e1 borrando rese\u00f1as y c\u00f3mo evitarlo<\/b><span class=\"rbl-x\">\u2026<\/span><span class=\"rbl-more\">Leer m\u00e1s \u2192<\/span><\/a><a class=\"rbl-card\" href=\"https:\/\/www.repscan.com\/es\/blog\/como-conseguir-mas-resenas-en-google\/\"><span class=\"rbl-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/09\/c-mo-conseguir-m-s-rese-as-en-google-en-2026-portada.png\" alt=\"C\u00f3mo conseguir m\u00e1s rese\u00f1as en Google en 2026\" loading=\"lazy\"><\/span><span class=\"rbl-dt\">7 Sep 2026<\/span><b class=\"rbl-t\">C\u00f3mo conseguir m\u00e1s rese\u00f1as en Google en 2026<\/b><span class=\"rbl-x\">Consigue m\u00e1s rese\u00f1as en Google con m\u00e9todos que funcionan este a\u00f1o: cu\u00e1ndo pedirlas, c\u00f3mo usar una tarjeta NFC y qu\u00e9 erro\u2026<\/span><span class=\"rbl-more\">Leer m\u00e1s \u2192<\/span><\/a><a class=\"rbl-card\" href=\"https:\/\/www.repscan.com\/es\/blog\/como-controlar-resenas-tripadvisor-sin-revisarlo-a-diario\/\"><span class=\"rbl-im\"><img decoding=\"async\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2026\/07\/controlar-nuevas-resenas-en-TripAdvisor.webp\" alt=\"C\u00f3mo controlar rese\u00f1as TripAdvisor sin revisarlo a diario\" loading=\"lazy\"><\/span><span class=\"rbl-dt\">24 Jul 2026<\/span><b class=\"rbl-t\">C\u00f3mo controlar rese\u00f1as TripAdvisor sin revisarlo a diario<\/b><span class=\"rbl-x\">Controla las rese\u00f1as de TripAdvisor sin revisarlo cada d\u00eda: alertas autom\u00e1ticas, respuesta r\u00e1pida y gesti\u00f3n centralizada\u2026<\/span><span class=\"rbl-more\">Leer m\u00e1s \u2192<\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e768bed e-con-boxed e-flex e-con e-parent\" data-id=\"e768bed\" data-element_type=\"container\" data-e-type=\"container\" id=\"sec-contacto\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dae9c54 elementor-widget elementor-widget-heading\" data-id=\"dae9c54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfNecesitas m\u00e1s informaci\u00f3n?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b4134e9 e-con-full e-flex e-con e-parent\" data-id=\"b4134e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a60044 elementor-widget elementor-widget-text-editor\" data-id=\"1a60044\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCont\u00e1ctanos y evaluaremos tu caso sin compromiso de forma <b>segura<\/b> y <b>confidencial<\/b> en menos de 48h.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9c1dffd e-con-full e-flex e-con e-parent\" data-id=\"9c1dffd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5f6723 elementor-widget elementor-widget-html\" data-id=\"a5f6723\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe aria-label='ESP_ZOHO_FORM_CONTACTO' frameborder=\"0\" style=\"height:725px;width:100%;border:none;\" src='https:\/\/forms.zohopublic.eu\/repscan\/form\/ESPZOHOFORMCONTACTO\/formperma\/yGjVUMGKKw4moRkL18PVs3EwxmMjtRUnySIV0vV34zk'><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":29,"featured_media":0,"parent":60856,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_yoast_wpseo_title":"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud | RepScan","_yoast_wpseo_metadesc":"Gestiona las rese\u00f1as de tu cl\u00ednica en Google y Doctoralia: responde sin vulnerar la confidencialidad del paciente y denuncia las rese\u00f1as improcedentes.","_mbp_gutenberg_autopost":false,"footnotes":""},"class_list":["post-60859","page","type-page","status-publish","infinite-scroll-item"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud | RepScan<\/title>\n<meta name=\"description\" content=\"Gestiona las rese\u00f1as de tu cl\u00ednica en Google y Doctoralia: responde sin vulnerar la confidencialidad del paciente y denuncia las rese\u00f1as improcedentes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud | RepScan\" \/>\n<meta property=\"og:description\" content=\"Gestiona las rese\u00f1as de tu cl\u00ednica en Google y Doctoralia: responde sin vulnerar la confidencialidad del paciente y denuncia las rese\u00f1as improcedentes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/\" \/>\n<meta property=\"og:site_name\" content=\"RepScan\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-18T12:34:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/soluciones\\\/clinicas-y-salud\\\/\",\"url\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/soluciones\\\/clinicas-y-salud\\\/\",\"name\":\"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud | RepScan\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/#website\"},\"datePublished\":\"2026-09-15T10:26:14+00:00\",\"dateModified\":\"2026-09-18T12:34:09+00:00\",\"description\":\"Gestiona las rese\u00f1as de tu cl\u00ednica en Google y Doctoralia: responde sin vulnerar la confidencialidad del paciente y denuncia las rese\u00f1as improcedentes.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/soluciones\\\/clinicas-y-salud\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.repscan.com\\\/es\\\/soluciones\\\/clinicas-y-salud\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/soluciones\\\/clinicas-y-salud\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Soluciones\",\"item\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/?page_id=60856\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/\",\"name\":\"RepScan\",\"description\":\"Plataforma de Reputaci\u00f3n Digital\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/#organization\",\"name\":\"RepScan\",\"url\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.repscan.com\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/repscan_header_HQ.png\",\"contentUrl\":\"https:\\\/\\\/www.repscan.com\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/repscan_header_HQ.png\",\"width\":550,\"height\":130,\"caption\":\"RepScan\"},\"image\":{\"@id\":\"https:\\\/\\\/www.repscan.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud | RepScan","description":"Gestiona las rese\u00f1as de tu cl\u00ednica en Google y Doctoralia: responde sin vulnerar la confidencialidad del paciente y denuncia las rese\u00f1as improcedentes.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/","og_locale":"es_ES","og_type":"article","og_title":"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud | RepScan","og_description":"Gestiona las rese\u00f1as de tu cl\u00ednica en Google y Doctoralia: responde sin vulnerar la confidencialidad del paciente y denuncia las rese\u00f1as improcedentes.","og_url":"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/","og_site_name":"RepScan","article_modified_time":"2026-09-18T12:34:09+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/","url":"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/","name":"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud | RepScan","isPartOf":{"@id":"https:\/\/www.repscan.com\/es\/#website"},"datePublished":"2026-09-15T10:26:14+00:00","dateModified":"2026-09-18T12:34:09+00:00","description":"Gestiona las rese\u00f1as de tu cl\u00ednica en Google y Doctoralia: responde sin vulnerar la confidencialidad del paciente y denuncia las rese\u00f1as improcedentes.","breadcrumb":{"@id":"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.repscan.com\/es\/soluciones\/clinicas-y-salud\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inicio","item":"https:\/\/www.repscan.com\/es\/"},{"@type":"ListItem","position":2,"name":"Soluciones","item":"https:\/\/www.repscan.com\/es\/?page_id=60856"},{"@type":"ListItem","position":3,"name":"Gesti\u00f3n de rese\u00f1as para cl\u00ednicas y centros de salud"}]},{"@type":"WebSite","@id":"https:\/\/www.repscan.com\/es\/#website","url":"https:\/\/www.repscan.com\/es\/","name":"RepScan","description":"Plataforma de Reputaci\u00f3n Digital","publisher":{"@id":"https:\/\/www.repscan.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.repscan.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.repscan.com\/es\/#organization","name":"RepScan","url":"https:\/\/www.repscan.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.repscan.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/www.repscan.com\/wp-content\/uploads\/2020\/07\/repscan_header_HQ.png","contentUrl":"https:\/\/www.repscan.com\/wp-content\/uploads\/2020\/07\/repscan_header_HQ.png","width":550,"height":130,"caption":"RepScan"},"image":{"@id":"https:\/\/www.repscan.com\/es\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.repscan.com\/es\/wp-json\/wp\/v2\/pages\/60859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.repscan.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.repscan.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.repscan.com\/es\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.repscan.com\/es\/wp-json\/wp\/v2\/comments?post=60859"}],"version-history":[{"count":0,"href":"https:\/\/www.repscan.com\/es\/wp-json\/wp\/v2\/pages\/60859\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.repscan.com\/es\/wp-json\/wp\/v2\/pages\/60856"}],"wp:attachment":[{"href":"https:\/\/www.repscan.com\/es\/wp-json\/wp\/v2\/media?parent=60859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}