{"id":45717,"date":"2025-09-26T14:41:32","date_gmt":"2025-09-26T12:41:32","guid":{"rendered":"https:\/\/www.repscan.com\/?p=45717"},"modified":"2025-09-26T14:41:32","modified_gmt":"2025-09-26T12:41:32","slug":"how-to-delete-your-aliexpress-account-if-youre-having-problems","status":"publish","type":"post","link":"https:\/\/www.repscan.com\/en\/blog\/how-to-delete-your-aliexpress-account-if-youre-having-problems\/","title":{"rendered":"How to delete your AliExpress account if you\u2019re having problems"},"content":{"rendered":"<p>If you\u2019ve had problems with AliExpress or simply don\u2019t want to keep your profile anymore, you might be wondering how to delete your <strong>AliExpress account<\/strong>. The process is simple, and in this guide, we\u2019ll walk you through the steps\u2014whether you\u2019re using a computer or the mobile app.<\/p>\n<h2>What is AliExpress?<\/h2>\n<p>AliExpress is one of the largest online marketplaces in the world. <strong>Launched in 2010<\/strong>, it was originally designed for small Chinese businesses and later international sellers offering products to global buyers.<\/p>\n<p><strong>AliExpress is part of Alibaba<\/strong>, a Chinese e-commerce giant with 18 subsidiaries specializing in online retail and wholesale trade. <strong>The platform is best known for its extremely low prices<\/strong> and frequent free shipping, making it a go-to site for bargain hunters.<\/p>\n<p>On AliExpress, you\u2019ll find everything from fashion and beauty products to pet supplies and gadgets. If you\u2019re looking for the best deal, chances are you\u2019ll come across it here:<\/p>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-45736\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/09\/aliexpress-1-300x168.jpg\" alt=\"\" width=\"1024\" height=\"574\" srcset=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/09\/aliexpress-1-300x168.jpg 300w, https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/09\/aliexpress-1-768x431.jpg 768w, https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/09\/aliexpress-1.jpg 1024w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>Common problems with AliExpress<\/h2>\n<p>Although AliExpress is generally reliable and offers decent customer support, users still encounter some recurring issues:<\/p>\n<ul>\n<li><strong>Counterfeit products:<\/strong> Some sellers advertise <a href=\"https:\/\/www.repscan.com\/en\">fake items<\/a> as genuine through misleading descriptions or images. Always double-check product details and ask the seller if you\u2019re unsure.<\/li>\n<li><strong>Hidden fees:<\/strong> Products may look cheap at first, but shipping costs can skyrocket at checkout.<\/li>\n<li><strong>Shipping errors:<\/strong> With such high sales volumes, mistakes happen\u2014orders sometimes go missing or get delivered to the wrong address.<\/li>\n<li><strong>Communication barriers:<\/strong> Many sellers don\u2019t speak English fluently, making it harder to resolve disputes or process returns.<\/li>\n<\/ul>\n<p>Tip: Always read product descriptions carefully. And if a price looks <strong>too good to be true<\/strong>, it probably is.<\/p>\n<h2>How to delete an AliExpress account from a computer<\/h2>\n<p>If you want to remove your account using a computer:<\/p>\n<ol>\n<li>Log in to your AliExpress account in your browser.<\/li>\n<li>Go to <strong>My Account<\/strong> (top right corner) and select <strong>Account settings<\/strong>.<\/li>\n<li>In the left menu, click <strong>Edit preferences<\/strong>.<\/li>\n<li>Under <strong>Personal information<\/strong>, choose <strong>Edit user profile<\/strong>.<\/li>\n<li>On the new page, select <strong>Deactivate account<\/strong>.<\/li>\n<li>Confirm your identity when prompted to permanently delete your account.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-45742\" src=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/09\/aliexpress-2-300x186.jpg\" alt=\"\" width=\"1023\" height=\"633\" srcset=\"https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/09\/aliexpress-2-300x186.jpg 300w, https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/09\/aliexpress-2-768x475.jpg 768w, https:\/\/www.repscan.com\/wp-content\/uploads\/2025\/09\/aliexpress-2.jpg 1023w\" sizes=\"(max-width: 1023px) 100vw, 1023px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>How to delete an AliExpress account from the mobile app<\/h2>\n<p>You can also deactivate your account directly from the AliExpress app:<\/p>\n<ol>\n<li>Open the app and go to <strong>My AliExpress<\/strong>.<\/li>\n<li>Tap <strong>Account settings<\/strong>, then <strong>Edit user profile<\/strong>.<\/li>\n<li>Scroll down and tap the blue <strong>Deactivate account<\/strong> button (labeled in English as Deactivate Account).<\/li>\n<li>Confirm your login details when prompted, and your account will be deleted.<\/li>\n<\/ol>\n<h2>How to reactivate an AliExpress account<\/h2>\n<p>Accounts on AliExpress can be suspended for various reasons, such as creating multiple accounts to use coupons or filing multiple disputes without justification. Fortunately, reactivating your account is usually straightforward.<\/p>\n<ul>\n<li>Log in and click the option to <strong>Unlock account<\/strong> or <strong>Reactivate<\/strong> (available only if your account has been deactivated).<\/li>\n<li>You may be asked to verify your identity via email or SMS.<\/li>\n<li>In some cases, you\u2019ll need to <strong>appeal with supporting documents<\/strong>. AliExpress will provide clear instructions for uploading proof of identity. <strong>Reviews typically take 3\u20135 business days<\/strong>, after which your account will be reactivated if the appeal is accepted.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"14204\" class=\"elementor elementor-14204 elementor-3317\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-eb48fca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eb48fca\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90cca7b\" data-id=\"90cca7b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a91d415 elementor-widget elementor-widget-heading\" data-id=\"a91d415\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Is negative content harming your online reputation?<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9d8874 elementor-widget elementor-widget-text-editor\" data-id=\"f9d8874\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Photos, videos, negative reviews, or fake news can impact your image.<br \/><strong>We help you remove or deindex them. Leave your details and we\u2019ll contact you.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-117a989 elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"117a989\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe aria-label='ENG_ZOHO_FORM_BLOG' frameborder=\"0\" style=\"height:820px;width:99%;border:none;border-radius:30px;\" src='https:\/\/forms.zohopublic.eu\/repscan\/form\/ENGZOHOFORMBLOG\/formperma\/8hc6l8nzL6zuXNVHpROSwFrGXIBlsAeE7CsbyzygO-0'><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-67eeac4 elementor-section-full_width elementor-hidden-desktop elementor-section-height-default elementor-section-height-default\" data-id=\"67eeac4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bad9da6\" data-id=\"bad9da6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49bce00 elementor-widget elementor-widget-heading\" data-id=\"49bce00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-small\">Is negative content harming your online reputation?<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc88204 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"bc88204\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-709847e elementor-widget elementor-widget-text-editor\" data-id=\"709847e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">Photos, videos, negative reviews, or fake news can impact your image. <strong>We help you remove or deindex them. Leave your details and we\u2019ll contact you.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e848026 elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"e848026\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe aria-label='ENG_ZOHO_FORM_BLOG' frameborder=\"0\" style=\"height:1181px;width:99%;border:none;\" 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